The entire service, and sales, staff at Essence Maerati Alfa Romeo are second to none. I have never been treated so well and made to feel welcomed and at home when I am servicing a vehicle. The staff made me comfortable, made sure my loan vehicle was what I needed, and took excellent care of my vehicle. Will be returning for all my maintenance needs.
I was very impressed on how fast Tatum had my deal approved, like literally within 20 minutes. I was able to get the car I wanted and I flew in from Another city; she had a car service pick me up. I was at the dealership 10 mins in and out! I’m very impressed and will fly back here again to get a car if I ever need another vehicle!
Wonderful experience working with the Team at Essence - Tatum was lead for us and she was extremely professional and personable which made the decision making process and angrier experience enjoyable and stress free. After the sale I had some questions and Tatum’s follow up was still quick and thorough. Would recommend Essence to anyone - World class service.
My experience at Essence was not what I expected from a Maserati Dealership. When I picked up my Certified pre-owned vehicle it was not detailed inside. It was just cleaned. Even though it was a certified vehicle I have no tool kit to change my spare, so I have to purchase that. The sales associate was nice and helpful.
I flew in from out of state to purchase a CPO Maserati Ghibli and Tatum Nowlin made the process a breeze. She completed most of the paperwork with Essence Maserati prior to my arrival and even picked us up at the airport! Tatum and her team at Essence Maserati are phenomenal and I would recommend them to anyone!