Tavis Wagner

I purchased a used truck from these people (I use that term loosely and charitably) October 2023. Everything about this sale made me feel slimy. As we were doing the paperwork, they kept coming up wit term loosely and charitably) October 2023. Everything about this sale made me feel slimy. As we were doing the paperwork, they kept coming up with fees (like the theft protection thing) that they said were already done to the vehicle, so I had to buy them, but then the paperwork would make it seem voluntary, like I had an option. They came out with paperwork for me to sign that said 8% interest on the loan, then when the final documents came out, it was at 10%. They said the 8% number, that I attached my signature to, was "just an example!" Totally misleading. During the test drive, the truck had a vibration to it that the salesman wrote off to "stiffer truck suspension." I made the mistake of trusting him, because it got worse. A couple of months after I bought the truck, I brought it to a mechanic who showed me the transmission fluid, which was "burnt and filled with particles." They told me it probably needed a new transmission. I brought the truck to a transmission rebuild specialist, who agreed it needed a new transmission, and that given how bad the fluid was, and the hesitations and vibrations he was feeling, there was no way the sellers could have missed the problems. He was confident that it was impossible that the fluid was fine a few months before, and that the problems started after I bought the truck. Of course, Newberg Chevrolet had paperwork that made it seem that all their inspections were fine, and that when they checked the fluid and the driving, it was fine. Not according to a 40 year transmission expert in Eugene. I ended up having to pay for a rebuilt transmission, $4700, just a few months after I bought the truck. All the people I talked to about this situation seemed confident that since this was a dealership, they would at least help out somewhat, on a vehicle that needed major repair when they sold it to me as working fine. Nope. Not a dime. STAY AWAY FROM NEWBERG CHEVROLET IF YOU DO NOT WANT TO HAVE AN EXPERIENCE LIKE MINE!! More

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So happy I went to Newberg Chevy, thanks big Dave and Tavis I got a great deal on my new car, the finance manager was amazing!! Thanks to big Dave, my salesman for putting me at ease throughout the process!! I I got a great deal on my new car, the finance manager was amazing!! Thanks to big Dave, my salesman for putting me at ease throughout the process!! I love my Chevy Cruze!! More

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Purchase Shane Breier greeted us promptly when we arrived. As he was a new employee, however, he turned us over to Mickael Jeffers, who was very helpful & know Shane Breier greeted us promptly when we arrived. As he was a new employee, however, he turned us over to Mickael Jeffers, who was very helpful & knowledgeable and made the process go smoothly. Tavis, in finance, handled the paperwork efficiently. Our concern now is that the vehicle, a Ford C-Max, is pretty complicated to figure out. It’s a hybrid/gas car with way more electronic systems than we are used to. I’m thinking we bought way more than we needed or wanted. That’s our fault and nothing against the sales staff. We would definitely recommend this company but would certainly suggest buyers do more homework before making such a purchase. More

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Great service I went to and called six different dealers and Newburgh is the best. They gave me the best for my trade-in and their service was great. This is the s I went to and called six different dealers and Newburgh is the best. They gave me the best for my trade-in and their service was great. This is the second vehicle I have bought from them this year More

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Quick hassle free good guys to buy from. Tavis, was good guy to work with not pushy at all just listened to what I wanted and went to work. They got me the truck I wanted with my terms and ev Tavis, was good guy to work with not pushy at all just listened to what I wanted and went to work. They got me the truck I wanted with my terms and even added some discount programs that made my deal great. All around from the salesman to sale's manager and finance guy I would recommend them all. Great job guys thanks! More

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Customer service not good Although I purchased a vehicle I wasn't impressed with the customer service. The original dealer I delt with made an appointment with me on a Saturda Although I purchased a vehicle I wasn't impressed with the customer service. The original dealer I delt with made an appointment with me on a Saturday, and come to find out he doesn't work Saturdays. On top of that, they have waited until the last minute to get the info out for me to get plates. Which took me having to call and find out why I haven't received anything to get them (twice) I don't think I would ever go back for another purchase More

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Friendly Help I started with finding the truck on line. Tavis worked with me to hold the vehicle until I made the 500 mile trip to the dealership. Once I arrived th I started with finding the truck on line. Tavis worked with me to hold the vehicle until I made the 500 mile trip to the dealership. Once I arrived they were very friendly, helpful and accommedating. Do to the length of my drive, the staff did all they could to make sure the truck was tip-top. When all the paperwork was done, Tavis took his time to instruct me on the different new features that I was not used to. I really appreciate all the help Tavis gave to me. Thank you very much More

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Great experience! Newberg Chevrolet made my truck buying experience nice and easy. Everyone there, from salesmen to finance, was very friendly and helpful and made me f Newberg Chevrolet made my truck buying experience nice and easy. Everyone there, from salesmen to finance, was very friendly and helpful and made me feel welcome. We have bought a car previously from here and came back to work with Tavis Wagner again for this purchase. He is knowledgeable and eager to get you into that vehicle you want, but NOT in that pushy saleseman type of way! I would definitely come back here again for future vehicles! Thank you! More

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