My wife and I bought a new Dodge Charger, and we really enjoyed the no pressure sales. We provided them our budget, and they went over all the different available options and vehicles. They were very receptive to what we where looking for, and found exactly what we wanted. They were very considerate, and gave us all the time we needed for our extensive decision making process and multiple test drives.
Ted Gann was amazing. He went above and beyond to make sure I got everything I wanted. Execllent service. I couldn’t be happier. Thank you for everything.
"Friendly Reassuring Service"
I always enjoy working with the employees of Royal Gate. They are always very friendly and helpful and make sure to listen to what I am wanting/needing. It is always a positive car buying experience.
- pink panther
Sales staff excellent. Service very good most of the time. Temperature in the service department waiting area not uncomfortable due to lack of adequate heat.
"Great group of people"
My wife and I were both treated extremely well at Royal Gate. Dave was my initial contact and he was great; I want to thank him for that experience. Jennifer was very available and helpful which is a key position there as well.
We are not normally easy to work with and Todd met us before we even entered the salesroom, Todd was then outstanding in details and really connected with my wife which made the difference and sold us on this purchase. He tried to find the right vehicle at the right price and HE DID!!! I think that he procured it from Omaha, Nebraska... Then Finance Mgr Jason took the necessary time to work with us and helped us make the right decisions. Everyone else that I "ran into" during our time there was very pleasant and helpful no matter the questions or circumstances, Unequivocally 5 stars.
This is the second time we have gone to Royal Gate Dodge and had an amazing experience. Every step of the process was super easy and I really feel like they went out of their way to make us happy! We would highly recommend and will definitely be returning customers.
"Excellent Service "
I just met Ted and he performed excellent customer service for my son and I! I have bought two vehicles from Royal Gate and we are hoping to make it three after this weekend. I highly recommend this amazing team to anyone looking for a new or used vehicle!
overall good experience again at this dealership. second time purchasing here with Ted Gann, a good salesman. we can recommend this dealership compared to other jeep dealers.
"Amazing experience "
We had an amazing experience in buying a new car at Royal Gate. Would recommend Richard Blue, Ted Gann and Jason Price to anyone who is looking to buy a car.
"Excellent Customer Service and Very Professional!"
Ted Gann was a very professional and knowledgeable salesman to work with. He was very knowledgeable about the new 2019 Ram pickup truck I bought and helpful when I had questions. Also between him and Jason Price in finance who also was very professional and knowledgeable; they made the truck buying experience seem very streamlined and quick! They were very appreciative of my time and did not waste it. Also the receptionist Jennifer was a very big help in establishing my Sirius Guardian account. Excellent customer service and great team to deal with! Highly recommend if your looking for a new vehicle!
Other Employees Tagged:
, Jennifer (Receptionist)