"Exactly what we wanted"
We first went to a local dealership in Fresno to attempt to purchase our car. Unfortunately we got all the salesman tricks there were. When we wasted an entire 1 1/2 hours and realized they just wanted to play hardball and stick us with a bunch of extras we didn't want, we walked away. It was a 4 hour drive to Norm Reeves. We called ahead and made a deal with Ted over the phone. When we got there it was exactly how we agreed. No tricks no sales gambits just a great deal for everyone involved. Thank you Ted.
Mr. Suh went extra miles to help me find the right car, 2018 accord EX-L with Navi. I am glad that I bought a new car. The most importantly, he offered me a good price that's hard to beat!
"Big Dealership , good service"
I went to see Ted Suh who is a straight shooter when he deals with customers. He followed thru with the stuff he said he would. He doesn't do the games and misleading that so many dealerships do these days just to get you in the door. No hard sell, just gives you the info. I appreciate that about him. Quick negotiation and bought the car.
"After buying cars from Norm Reeves Honda over th past 30 yrs"
After buying cars from Norm Reeves Honda The past 30 years, I can tell you that the service and sales department and parts department is completely fantastic.
Great experience, great service. fast and efficient. i highly recommend him. he'll go out of his way to help you in the very best way he can. Ted is the best.
"Excellent Service, friendly, Thank you .Mr. Ted Suh - Bryan"
- Bryan Kim
Mr. Ted Suh is very professional and I had wonderful experience.
He was very straight forward and did not try the typical car salesman tricks .
I recommend whoever want to get a new Honda car at Norm Reeves look for mr. Ted Suh. He is the best sales person.
Excellent experience and highly recommended!
"Great experience purchasing Pilot"
We had a great experience working with Ted Suh He cares about his customers and is extremely patient. Mr. Suh provided a non pressure environment and allowed me to take my time in making a decision about the car that I chose.
He did his very best to help me get a car as soon as possible. He addressed all the concerns I had and provided some alternative choices to resolve any issues. He was very apologetic and gave my dad and me pizza when we had to wait for the new car to be wash for a long time due to the long line of purchased cars that also needed to be washed (there was a president's day sale going on). He's also very nice and informative. He went over the basics in using my new car and was open to any questions I had. Overall, I'm very satisfied with Ted's service! Thank you Ted!
"Great dealership with great people!"
SUCH HELPFUL STAFF! Right from the door all of the staff here at Norm Reeves Honda are so polite and friendly. Sam Sultan was the absolute best! He helped me and my sister get brand new cars, Sam did his absolute best to give us a great deal. Dan was also a standout individual, very understanding! Wrapping up the process was a breeze with the outstanding help of Spall, such great character. These individuals made our first car buying experience so great! Thank you again Sam, Spall and Dan, you guys are the best! Norm Reeves Honda is the place to go, you'll feel right at home!
This is the second Honda we have purchased from Susanna and this dealership. They emerge very helpful and overall we had a excellent experience and I would highly recommend Susanna.