"Best Service Advisor at Honda of FW!!!!!"
I recently had some major work done on my Honda CR-V. I had struts, brakes, valves adjusted and spark plugs replaced. After I took my car back, I noticed a thumping sound on the righ front wheel. I talked to Matt about the problem. He immediately got a manager to test drive my car to confirm the sound. Matt took care of my problem and made everything right. Matt Fleming again did a great job looking out for the customer. He always has customer satisfaction as the priority.
"SERVICE AND FLAT REPAIR"
Teddy is the BEST!! HE RUNS THE BEST SERVICE DEPARTMENT!! MATT is usually my service advisor but was off today. Randal helped me and he is also great!! I really appreciate the way these guys treat me!! Which is just like family. They are always so friendly and helpful. Thanks so much guys!! The mechanic was so very nice too!!!!
"Always great service ❤️"
Friendly staff, very professional. Matt Fleming is an awesome service advisor. Always takes good care of me and all my friends and family.
Very clean waiting area and friendly cashiers. Love the cafe on site with delicious food ??
Treat you like family- love this place , everyone is always friendly and willing to help with a smile. They even wash my car when they are done and don’t change my radio station.
It was fast and the employee very professional . He explained me about the problem with my tires and gave me many options. I Definitely recommend him
"Very pleasant and understanding"
The young men were very nice and understanding that took the time to explain what they were going to do. I have always had good service there.
"Excellent customer service "
I appreciated the multipoint check that discovered additional maintenance needs. Very thorough and courteous personnel. Everything was clearly explained so that a non-mechanic could undermine.
"THE best in the METROPLEX!"
We continue to buy Honda's because of the superb ,and I mean that wonderful adjective , because of the helpful, friendly, caring , and professional environment your management expects of their advisors .
We were lucky enough to be assigned to Teddy Arredondo at least a dozen years ago and when Teddy was promoted ,he set us up with Matthew Fleming, a very well-trained protege Matthew has continued this same magnificent service .
Our daughter brings her Dallas Honda over here to the best service in the Metroplex! She tried Dallas dealerships and was disappointed .
We applaud your continued and constant hard work and dedication to maintaining this level of excellence!
"I will always keep going to Honda of FW for vehicle needs."
Teddy has always and still continues to be a great part of Honda’s business. I am very pleased with Shanya’s customer service help and the knowledge she shares with me about my vehicle to make sure I understand what my car needs.
Other Employees Tagged:
, Anna at the checkout was great.
"Great service "
Great service!!! They were very helpful and very effeciant. My car looked great and runs great! I would recommend Honda to all of my friends