Teresa Smith
Teresa Smith at Shields Auto Center
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Teresa Smith | Page 17

Finance

Shields Auto Center

850 Broadmeadow Rd
Rantoul, IL 61866

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4.9
330 Reviews

I've been in the car business for over 22 years. I love working with our customers and meeting new people. I am married for almost 19 years to my husband Butch who also works for the Shields family in Paxton. I have 3 children, all married to wonderful spouses and I've been blessed with 6 grandchildren. College age to junior high. One of my hobbies, other than grandchildren, is singing. Something many people don't know is I sing in church and occasionally with the Marvin Lee Band. If I can ever be of any assistance to you, please don't hesitate to call on me.

Dealership Experience

9 yrs, 11 mos

4.9

330 Reviews

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330 Reviews of Teresa Smith

May 14, 2021

Dealership Rating
Employee Rating

Best experience I’ve had buying a car. Would shop here again. Highly recommend for any one looking for a new or used car purchase. More

by COLLEENREAD96
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Hall, Andrew Henson

May 20, 2021

Shields Auto Center responded

Thank you, Colleen! We are so glad that you had a great experience! We appreciate your recommendation and congratulations on your new vehicle!

May 11, 2021

Dealership Rating
Employee Rating

Tim and Teresa were an absolute pleasure to work with. I purchased my truck after seeing it online 300 miles from my home. It was the perfect replacement for the one that I had lost. They were both friend More

by BILL_BRIGHT000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Hall, Tim

May 12, 2021

Shields Auto Center responded

Bill, it is our pleasure! We are pleased to hear that everything was completed to your satisfaction. Our staff works hard to ensure that our customers have a great experience. We appreciate your feedback and recommending Shields Auto Center. Enjoy your new truck!!

May 10, 2021

Dealership Rating
Employee Rating

Couldn't have asked for a better experience. Both licence plate surrounds and the plastic chrome dealer identifier both fell off the day after I brought the car home. More

by MEASTIN0
Recommend Dealer
Yes

Other Employees Tagged: Terry "TNT" Twitchell , Ben Hall

May 12, 2021

Shields Auto Center responded

We are glad to hear that you had a great experience! We will contact you in regards to your license plate holders and nameplate. Thank you for letting us know. We appreciate your business and we hope that you are enjoying your new car!

May 10, 2021

Dealership Rating
Employee Rating

David was friendly and excellent to work with. He got all of our questions answered. He was very thorough. I highly recommend David. Thank you David! More

by BRMABE01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cassout , Ben Hall

May 12, 2021

Shields Auto Center responded

Thank you for taking the time to notice David's efforts and for leaving such an awesome review!

April 29, 2021

Dealership Rating
Employee Rating

Love these guys! Getting ready to relocate to Florida, had to purchase 1 more car before I left. Great deals! Service department is the greatest! More

by RHOS87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields , Dale Scudder

May 07, 2021

Shields Auto Center responded

Thank you for your kind words. We appreciate your business! We are going to miss you and wish you the best in Florida!

April 27, 2021

Dealership Rating
Employee Rating

I waited almost 2 months for the excitement of buying a new Mustang to subside a little before I made a gushing endorsement that sounded fake. Nothing has changed in those two months. Dave answered all m More

by DAYTRANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Cassout , Ben Hall

Apr 28, 2021

Shields Auto Center responded

Wow! Thank you, Dan! We appreciate your feedback, it really means a lot! Our staff works hard to ensure that our guests have a great experience. Thank you for giving us the opportunity to earn your business and congratulations on your new Mustang!

April 23, 2021

Dealership Rating
Employee Rating

They were great! All very nice, accommodating, explaining everything and never pressuring me. There are lots of forms and such to complete and they answered all my questions fully. Would whole heartedly rec More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2021

Shields Auto Center responded

Thank you for the recommendation, Mike! We agree, there are a lot of forms! We appreciate your feedback and congratulations on your new vehicle!

April 22, 2021

Dealership Rating
Employee Rating

Kyle Johnson was extremely helpful to me in my car buying experience. Not only did he pull the cars I inquired about indoors out of the snow, he was not pushy. Wonderful car buying experience. Teresa Smith e More

by GNAIA81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Shields, Kyle Johnson

Apr 23, 2021

Shields Auto Center responded

Our staff works hard for their guests! Thank you for taking the time to leave a review and congratulations on your new vehicle!

April 22, 2021

Dealership Rating
Employee Rating

Andy and Teresa were so great to work with. They were both very professional, friendly, personable, and helpful. Overall we had a great experience and would highly recommend buying a vehicle from them! More

by CKHENNIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ben Hall, Andrew Henson

Apr 22, 2021

Shields Auto Center responded

We are pleased to hear that you had a great experience. We appreciate you taking the time to let us know. Thank you for the recommendation!

April 22, 2021

Dealership Rating
Employee Rating

Kory was wonderful! Answered all of my questions and made us feel comfortable. Highly recommend going to see him! Thanks again to him and everyone along the way! More

by MISSNATALEEROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kory Miller , Ben Hall

Apr 22, 2021

Shields Auto Center responded

Awesome! Our goal is to attain 100% customer satisfaction, and we are so glad that Kory and the rest of the staff accomplished this. Thank you for taking the time to let us know and congratulations on your new vehicle!

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