Terrence Ruffin
Terrence Ruffin at Luther Brookdale Chevrolet Buick GMC
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Terrence Ruffin

Sales Consultant

Luther Brookdale Chevrolet Buick GMC

6701 Brooklyn Blvd.
Brooklyn Center, MN 55429

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5.0
21 Reviews

Languages Spoken

English English

5.0

21 Reviews

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21 Reviews of Terrence Ruffin

October 19, 2023

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Employee Rating

Great guys. Honest and professional. Would recommend to my friends and family. Had a great experience there. More

by derek.j17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moses Anariva

Oct 20, 2023

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience, Derek! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

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They are great. Would go back again. Referring my friends for the good customer service More

by pthrane12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Luther Brookdale Chevrolet Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Brookdale Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 27, 2023

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Terry was awesome to deal with in buying my first truck. Everyone made me feel important and helped me with my new vehicle purchase. More

by Sean Wallace
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Reil , Philip

Sep 28, 2023

Luther Brookdale Chevrolet Buick GMC responded

Sean, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

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Luther stands by their products and service. They're not cheap but provide quality, always. More

by pete
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lance Gunderson

Sep 26, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Pete. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 23, 2023

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Terry was amazing! !! I highly recommend him. So grateful for his help! I love my new car!!!!! More

by lindy.neubrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Olsen

Sep 25, 2023

Luther Brookdale Chevrolet Buick GMC responded

Congratulations on your new vehicle, Lindy! We appreciate the feedback and are pleased that your experience with Terry was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 16, 2023

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Terrance was great, very personal and informative. However when we were waiting for them to detail our car, we waiting over 3 hrs even though we were told about an hr. We would have appreciated bette More

by melissa_gardner50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Reil, Terri Anderson

Sep 18, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review, Melissa. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad that this was the case for you! I will pass your feedback along to our team, and please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 28, 2023

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First time dealing with Luther Gm / Chevy/ Buick and it was a breeze. Well done! More

by cdhayes83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Stark , Cory Ramsey

Aug 30, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 28, 2023

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Employee Rating

Great left with something I thought was decent enough with the economy Terrence was great I really appreciate him More

by dominiqueporte3
Recommend Dealer
Yes
Aug 30, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your great review! I'm glad that Terrence could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 22, 2023

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Employee Rating

Phillips was helpful and he made sure that everything was great he should be the employee of the month thank you again Roytanya Davis More

by roytanya123
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit, Roytanya. We appreciate everything Phillips does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 09, 2023

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Employee Rating

Lot of waiting time. Due to needed help? Terry was great, as well as his coworker. More

by msdverg46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lance Gunderson

Aug 11, 2023

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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