Terry Baker

5 Stars to Volkswagen Atlanta! Especially to Ryan, Rose, and Seth! Kind and helpful in every way! Thank you team, I couldn’t be happier! ??

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Everyone was so helpful. This was my first time buying a new car and every department took the time to answer my questions all the way through. Especially Trey. He walked me to the service department and brought in other team members to make sure every doubt I had was addressed. I appreciated him being so open and honest and listening to every concern. It was a better experience then I had at any of the other dealerships in the area.

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I've had very bad experiences with car dealerships and was very skeptical about the initial incounterment but Jim Ellis is second to none and will not be out of business anytime soon, especially with agents like Brian and Lance. These gentleman are at the top of their respective positions. The customer service was literally jaw dropping never expected that from ANY dealership. Brian was very knowledgeable about every vehicle on lot and made the experience priceless. Lance in finance who explained everything throughly with no motive outside of finding the best interest in the market. I wish I was buying another car today to relive the experience!! Please stop what you're doing and head to Jim Ellis right now!!!! Don't talk yourself out of the experience you deserve...

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