Terry Baughman | Page 22
Sales & Leasing Consultant
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I have been with the Klaben Auto Stores for over 29 years. I am married and have one son, three daughters and 12 grandkids. My favorite thing is to spend time with my grandkids and family. I will always provide you with top notch personal service. My goal is to create a long term lasting relationship with every one of my customers. But Most Of All I Give Thanks To My lord and Savior. 330-673-3139 ext 326
Read moreDealership Experience
32 yrs, 7 mos
Industry Experience
32 yrs, 7 mos
354 Reviews
Write a Review354 Reviews of Terry Baughman
September 20, 2017
very easy and very fair to deal with i was a customer of klaben ford in the 90's have not delt with them lately, but was not treated well at another ford dealer so i went back to them for i was a customer of klaben ford in the 90's have not delt with them lately, but was not treated well at another ford dealer so i went back to them for my new super-duty purchase, they have won all of my business from now on. my salesman listened to my needs and found the truck i wanted very impressed with a perfect transaction. thanks to all at klaben ford. More
Other Employees Tagged: Jennifer Bowen , Terry Colbert
September 18, 2017
Awesome service Terry Baughman was very helpful and had great customer service. I bought my prior car before this one from Terry and I will definitely keep coming bac Terry Baughman was very helpful and had great customer service. I bought my prior car before this one from Terry and I will definitely keep coming back. Awesome service and awesome perks. Stephanie Slomberg also had great customer service and helped out alot. More
Other Employees Tagged: Stephanie Slomberg
September 12, 2017
Very accomadatiing I was confident with what I wanted to purchase in the Escape. And about what I wanted to pay. Terry & Doug made it happen. Terry was my initial contac I was confident with what I wanted to purchase in the Escape. And about what I wanted to pay. Terry & Doug made it happen. Terry was my initial contact and spent.considerble time showing the car and explaining nuances of certified car. Unfortunately Terry was busy when I decided to deal. Doug filled in and worked the deal. He was especially nice explaining the tech details to Sally. Christine is awesome with the financial & Warr. stuff👍 More
Other Employees Tagged: Christine Klaben , Doug Beavers
September 11, 2017
Great dealer This is a great dealership. Called and said what I needed and price point. Did everything they could and got me what I needed and at a good price poin This is a great dealership. Called and said what I needed and price point. Did everything they could and got me what I needed and at a good price point. My family and I will never go anywhere else for our cars. Terry the salesman has earned our lifetime loyalty. More
September 06, 2017
Easy and fast process. Terry was knowledgable of the loan process and was easily able to find a vehicle that matched what I neededmaking for a fast painless experience. Terry was knowledgable of the loan process and was easily able to find a vehicle that matched what I neededmaking for a fast painless experience. More
September 02, 2017
Accommodating A new employee supposedly set appointment but didn't enter it right and I had to be squeezed in. I made this appointment on a day Mike was off so he s A new employee supposedly set appointment but didn't enter it right and I had to be squeezed in. I made this appointment on a day Mike was off so he skipped his lunch to get me done. Accom More
Other Employees Tagged: Mike Brandvold
September 02, 2017
Great! Always a pleasure dealing with Terry and Klaben Ford. All of the staff are very friendly and helpful. This is my third car from them and I will be bac Always a pleasure dealing with Terry and Klaben Ford. All of the staff are very friendly and helpful. This is my third car from them and I will be back for the next one. More
Other Employees Tagged: Christine Klaben
August 29, 2017
Terry is amazing!! Love coming to Ford and working with Terry. All he wants to do is find the right car at the right price for you! Thanks again Terry love my new Fusion Love coming to Ford and working with Terry. All he wants to do is find the right car at the right price for you! Thanks again Terry love my new Fusion. More
August 24, 2017
Klaben delivers once again We have been a loyal Klaben customer for 25 years. For the last five years and two vehicles (we lease), Terry has been our go to man. He is who we sen We have been a loyal Klaben customer for 25 years. For the last five years and two vehicles (we lease), Terry has been our go to man. He is who we send all our friends and referrals to. He is always available to answer any questions or concerns we have. He is always friendly and knowledgeable and goes beyond the call of duty. Kim has been taking care of us when it comes to servicing our vehicles for 20 plus years. She is my go to lady! for my family, it will always be Klaben Ford. More
Other Employees Tagged: Kim Wolfram, Artie Gissinger, Christine Klaben
August 16, 2017
Recommended without hesitation: Fantastic (ask for Nate!) Excellent sale experience - came from nearly 2 hours away because Klaben had the Certified Escape we wanted (color, interior, options). I read the rev Excellent sale experience - came from nearly 2 hours away because Klaben had the Certified Escape we wanted (color, interior, options). I read the reviews but expected a "good car dealer" experience,. nothing more. Was very pleasantly surprised, and continue to be, by the sales process, follow-ups, and support. Could not have been more pleasant or "human" during the sale process, noting everything about the car, the tutorial, and the overall deal, even though it was late in the day and several people stayed late to help us. Did have one issue with the car which we couldn't notice during the test drive (it was raining), which was a wind noise around the windshield - a fairly common issue with the Escape. Klaben went out of their way to rectify the situation, checking TSB's and making the recommended repair very quickly. Special mention to Nate (Nathanael Bryant) from Sales, who willingly spent a chunk of his personal time making sure we were taken care of; well above and beyond expectations. The car was done on time, done correctly, even cleaned before the return... AND Klaben coordinated the fix with our vacation travel so we didn't miss a beat on the way out or back. VERY well done, better experience than I've had at nearly any retail establishment, ever. And a special "well done" to Nate - thank you. You've singlehandedly restored my faith in humans and the auto sales/buying experience - and I've dealt with a lot of car dealers, even brands like Mini who pride themselves on such service. Well done. More
Other Employees Tagged: Artie Gissinger, Christine Klaben , Nate Bryant