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Terry Lussier
Terry Lussier at Chevrolet Cadillac of Bend
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Terry Lussier

Asst Service Manager

Chevrolet Cadillac of Bend

345 NE 3rd Street
Bend, OR 97701

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2 Reviews
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2 Reviews

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2 Reviews of Terry Lussier

December 21, 2020

Dealership Rating
Employee Rating

"Terry Lussier helped me with a recall on my 2019 GMC and..."

- dan

Terry Lussier helped me with a recall on my 2019 GMC and then helped me with a steering issue I was having. I have never had such a wonderful customer service experience as I have had with Terry and his shop foreman George. He is friendly, responsive and wants to make sure the customer is satisfied. I highly recommend Terry because he will take care of you! -Dan Young

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Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Dec 23, 2020

Chevrolet Cadillac of Bend responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Christopher Wilson- General Sales Manager

June 12, 2020

Dealership Rating
Employee Rating

"Khrys Barnes Service Advisor, Terry Lussier Asst Manager,..."

- Dissatisfied

Khrys Barnes Service Advisor, Terry Lussier Asst Manager, Chuck Manager, can't even provide a legitimate estimate. Condescending and charged me $150 for an estimate that I did not get.

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Overall Experience
Recommend Dealer
No

Other Employees Tagged: Chuck Splees, Khrys Barnes

Aug 07, 2020

Chevrolet Cadillac of Bend responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please contact us at your earliest convenience. Sincerely, Philip Valbert- General Manager

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