Check out Terry Morrison's reviews on DealerRater

March 01, 2024

Dealership Rating

Employee Rating

Good service and detailed explanations! Always friendly and takes very good care of my car. Always friendly and takes very good care of my car. More

by gepperson

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Palermo (Jr.)

Helpful 0

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Mar 04, 2024 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 02, 2023

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Employee Rating

Outstanding sales. Everyone is professional and friendly. I will be buying all my cars there! Everyone is professional and friendly. I will be buying all my cars there! More

by dfennema

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven D'Alterio, Christopher Watson, Gina Puggi-McDevitt

Helpful 0

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Dec 04, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 09, 2023

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Employee Rating

Great service as always! Mike made everything easy and used my FordPass points wherever he could to save me money. Also loved the video from the tech explaining what I needed Mike made everything easy and used my FordPass points wherever he could to save me money. Also loved the video from the tech explaining what I needed More

by Jssx623

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Palermo (Jr.) , Ken Harding

Helpful 0

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Aug 10, 2023 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 25, 2023

Dealership Rating

Employee Rating

You are always part of the family. Bernard, Paul, Tom, Terry, Gina, James , Jorge and all of the crew are awesome. Highly recommend to everyone. FORD FAMILY FOR LIFE!!!! Bernard, Paul, Tom, Terry, Gina, James , Jorge and all of the crew are awesome. Highly recommend to everyone. FORD FAMILY FOR LIFE!!!! More

by Karen0911

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Tom Flynn, Bernard Jones, Jorge Agosto, Gina Puggi-McDevitt, Paul Rubin, Keichla Peralta, Layla Rodriguez , James Williams

Helpful 0

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Jun 26, 2023 -

Pacifico Ford responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

August 27, 2022

Dealership Rating

Employee Rating

Horrible expensive and 3. 5 hour wait after scheduled appointment ! What is the point of making appointment 5 hour wait after scheduled appointment ! What is the point of making appointment More

by Jordan

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

No

Other Employees Tagged: Paul Rubin

Helpful 0

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Aug 29, 2022 -

Pacifico Ford responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

May 03, 2022

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Employee Rating

Great people, great employees, very helpful. I am a ling time customer. Won’t go anywhere else. I am a ling time customer. Won’t go anywhere else. More

by miket

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gina Puggi-McDevitt , Jerry Worley

Helpful 0

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May 03, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 01, 2022

Dealership Rating

Employee Rating

Pacifico Ford always meets my needs with expert care and fast,friendly service. I am always pleased with the work performed with minimal disruption to my day. fast,friendly service. I am always pleased with the work performed with minimal disruption to my day. More

by phoenixpfd10

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Paul Rubin , Mike Bottiglieri, Bob Faccenda, Justin Griffin, Justin Hageman, Keota Rajavong, Bob Rauh, James Williams

Helpful 0

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Mar 02, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 10, 2022

Dealership Rating

Employee Rating

James is the greatest, nothing is ever a problem for him. He always is very courteous and amazing with Customers He always is very courteous and amazing with Customers More

by talfit08

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Paul Rubin , Andrew Knox, James Williams

Helpful 0

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Feb 10, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 22, 2022

Dealership Rating

Employee Rating

The sales Associates at Pacifico Ford are the Most knowledgeable I have ever In counted, an are truly concerned about the needs of the human being they are talking to . You feel that money isn’t the knowledgeable I have ever In counted, an are truly concerned about the needs of the human being they are talking to . You feel that money isn’t the bottom line , they are patient, an concerned about the needs of the purchaser. Stanlley Otto , George , Michael , we’re all very knowledgeable and compassionate towards me when I bought my vehicle, This is the reason I go back to buy cars there all the time I recommend them to any human being on the plant VERY PLEASED 10 🔔 s in my book More

by MccannMccann

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bernard Jones, Jorge Agosto, Neal Bauer, Christopher Watson, Gina Puggi-McDevitt, Paul Rubin, Stanley Otto, Mike Delia , Rocky De Gregorio

Helpful 0

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Jan 24, 2022 -

Pacifico Ford responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

Jan 24, 2022 -

MccannMccann responded

My pleasure it’s all just facts!!! Sincerely Hughmccann

July 06, 2021

Dealership Rating

Employee Rating

This place is the worst. I can give 20 different reasons to buy a car elsewhere. They waste your time, disrespect you, lie to your face, blame you for their mistakes! I can go on and on!!! to buy a car elsewhere. They waste your time, disrespect you, lie to your face, blame you for their mistakes! I can go on and on!!! More

by mattskitwost

Customer Service

Friendliness

Price

Recommend Dealer

No

Other Employees Tagged: Bernard Jones, Neal Bauer, Mike Delia , Bob Rauh

Helpful 3

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Jul 07, 2021 -

Pacifico Ford responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.