Terry Pierson Jr.

Great customer service. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. More

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Aubrey was great through the entire process. He made sure to get me a great deal and I’m very thankful! He made sure to get me a great deal and I’m very thankful! More

by shelbysmith062217 Verified Customer Verified Customer

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Poor service, I decided not pay service and wasn't offered any help with the loading of my 5300lbs truck on trailer. I accidentally scratched the neighboring car while trying to push it on the trailer offered any help with the loading of my 5300lbs truck on trailer. I accidentally scratched the neighboring car while trying to push it on the trailer and still was not offer any help but moving the vehicle. They only wanted the insurance information. More

by DANIELSEARCY Verified Customer Verified Customer

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fantastic service, however the wait time was a bit long but overall, excellent service from the crew. but overall, excellent service from the crew. More

by ji Verified Customer Verified Customer

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Good prompt customers service. Friendly staff. Vehicle was ready to go. Sales staff to manager were open and attentive Friendly staff. Vehicle was ready to go. Sales staff to manager were open and attentive More

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I have never dealt with a dealership like this one. If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I email If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I emailed management from the GM on down trying to get an answer and never got a response. More

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Quinn, James and Terry were amazing! They bent over backwards to make a deal work for me and I couldn't be happier! They even put a bow on it! They bent over backwards to make a deal work for me and I couldn't be happier! They even put a bow on it! More

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Karissa was great to work with. Always followed up to make sure I had all the information needed to make decision. Always followed up to make sure I had all the information needed to make decision. More

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Found a vehicle that was available. Ronnie, the salesman was really good and answered questions and if couldn’t he found others that could. Carmelo, the finance manager, was very helpfu Ronnie, the salesman was really good and answered questions and if couldn’t he found others that could. Carmelo, the finance manager, was very helpful with making decisions on the purchase. Corey, the sales manager, was good and helped me learn some things about my trade in. I appreciate not only the process during the sale but also answering questions after the sale. I’ve been burned by a couple of other dealerships in the Dallas area. Once they got the sale it’s hard to get help or get questions answered. Even the General Manager Terry Pierson helped with a couple of things which was awesome. More

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Russ Morgan is amazing! We have bought 6 cars from Toyota of Rockwall and he has been my guy for 4 of them, he is truly the best. of Rockwall and he has been my guy for 4 of them, he is truly the best. More

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