Dealership Experience
13 yrs, 10 mos
Industry Experience
19 yrs, 11 mos
150 Reviews
Write a Review150 Reviews of Terry Pierson Jr.
March 12, 2024
Great customer service. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. Everyone was friendly and polite. They are knowledgeable of inventory and specifications of the vehicles. Jeff was fantastic. More
Other Employees Tagged: Scott Smith, Corey Thomas, Joey Desrosiers, Sam Delavega, James Brown, Jeff Land
February 15, 2024
Aubrey was great through the entire process. He made sure to get me a great deal and I’m very thankful! He made sure to get me a great deal and I’m very thankful! More
Other Employees Tagged: Carmelo Adorno, Oscar Boyd , Aubrey
January 19, 2024
Poor service, I decided not pay service and wasn't offered any help with the loading of my 5300lbs truck on trailer. I accidentally scratched the neighboring car while trying to push it on the trailer offered any help with the loading of my 5300lbs truck on trailer. I accidentally scratched the neighboring car while trying to push it on the trailer and still was not offer any help but moving the vehicle. They only wanted the insurance information. More
Other Employees Tagged: Dan Landrum, Mick Schott, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw
January 14, 2024
fantastic service, however the wait time was a bit long but overall, excellent service from the crew. but overall, excellent service from the crew. More
Other Employees Tagged: Dan Landrum, Corey Thomas, Sam Delavega, Mick Schott, James Brown, Kevin McGuire, Sam Heidel, Cesar Martinez, Kasey Boysaw
June 14, 2023
Good prompt customers service. Friendly staff. Vehicle was ready to go. Sales staff to manager were open and attentive Friendly staff. Vehicle was ready to go. Sales staff to manager were open and attentive More
Other Employees Tagged: Scott Smith, Corey Thomas, Isai Nieto, James Brown, Brae Dunn, Cesar Martinez, Amanda Folker
April 27, 2023
I have never dealt with a dealership like this one. If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I email If you couldn’t accept my offer simply tell me and I will buy elsewhere. Totally unprofessional and unresponsive. Just be honest and upfront. I emailed management from the GM on down trying to get an answer and never got a response. More
Other Employees Tagged: Sam Delavega, Josef Casares, Carmelo Adorno
April 23, 2023
Quinn, James and Terry were amazing! They bent over backwards to make a deal work for me and I couldn't be happier! They even put a bow on it! They bent over backwards to make a deal work for me and I couldn't be happier! They even put a bow on it! More
Other Employees Tagged: Quin Flowers
November 04, 2022
Karissa was great to work with. Always followed up to make sure I had all the information needed to make decision. Always followed up to make sure I had all the information needed to make decision. More
Other Employees Tagged: Scott Smith, James Brown, Karissa Gutierrez
July 13, 2022
Found a vehicle that was available. Ronnie, the salesman was really good and answered questions and if couldn’t he found others that could. Carmelo, the finance manager, was very helpfu Ronnie, the salesman was really good and answered questions and if couldn’t he found others that could. Carmelo, the finance manager, was very helpful with making decisions on the purchase. Corey, the sales manager, was good and helped me learn some things about my trade in. I appreciate not only the process during the sale but also answering questions after the sale. I’ve been burned by a couple of other dealerships in the Dallas area. Once they got the sale it’s hard to get help or get questions answered. Even the General Manager Terry Pierson helped with a couple of things which was awesome. More
Other Employees Tagged: Corey Thomas, Carmelo Adorno , Ronnie
January 06, 2022
Russ Morgan is amazing! We have bought 6 cars from Toyota of Rockwall and he has been my guy for 4 of them, he is truly the best. of Rockwall and he has been my guy for 4 of them, he is truly the best. More
Other Employees Tagged: Scott Smith, Russell Morgan , Justin Hogue, Marcello