"Incredibly helpful & friendly staff "
The staff at Rowe Hyundai were quick to answer my questions, and incredibly professional and helpful. Ed and Thaddeus really took the stress out of shopping for a new car as I bounced around between dealerships looking for my best fit, and were very easy to work with-- everything from shopping to financing options was very transparent and honest without the xxxxxxxx, unlike some other dealers in the area. Really removed that feeling of talking to a "salesman" from my encounters.
From my initial email to closing, the team could not have been more accommodating, patient and friendly. There are a million locations you can pick up new or used vehicles, and it was the team at Rowe that truly made the whole experience for me. Serious thanks to Ed once again, and I look forward to working with the team again in the future.
What a great experience we had with Mike Russo and all the staff at Rowe. We couldn't be any happier with our experience. Professional and courteous staff. Will definitely be a repeat customer. Thank you.
"Amazing experience, highly recommend"
I can’t say enough good things about the people at Rowe Hyundai. It was my first time buying a new car and I had a great expierence from start to finish. Will in the finance office was great and Thadeous was super helpful. Zane was super thorough and helpful throughout the whole process. I got exactly what I wanted in a car and an incredible deal. Highly recommend!
"Fantastic experience "
When our car was totaled, my wife, Susan and I were dreading having to go through the agony of dealing with a car dealership because of past experiences.
We were very pleasantly surprised when talking to Jason Burns at Rowe Hyundai in Westbrook.
Jason listened to our needs, gave us several options that met our needs and let us decide which option we wanted. He gave us all the information we needed to make an informed choice with absolutely no pressure. In addition, all the options were very logical and very affordable. We are very happy with the choice we made and with our experience with everyone at Rowe. We highly recommend Rowe to anyone that would like a fair upfront deal in a very comfortable, pressure free environment.
"A+ No Question"
Experienced a fun, customer first atmosphere. My circumstances didnt leave me much wiggle room so I was grateful to be accomodated without second thought. Satisfied customer!
I worked with Jason and Thad to get a newer car with everything I wanted on it and at a price I could afford. We ran into some challenges with the vehicle that I wanted and they bent over backwards to remediate any concerns I had. I would go to Jason again in a heartbeat.
"Very Relaxed & Comfortable Experience"
- Kenny & Sherry
Thank You Jason! After listening to our concerns with leasing another vehicle, Jason provided the information with several vehicles. We now have a 2019 Elantra! Great working with Jason and thank you for time spent with us. We have been with Rowe Hyundai for 25 years and would recommend Rowe & Jason! Thank you again Jason. We felt very relaxed, not rushed into making our decision and we believe it was because of how we where treated. Thank you.
"Best Ever Customer Service"
I applaud James Mathews, Thaddeus Green, and William Valle for the exceptional customer service I received in my recent 2018 Hyundai Tuscon purchase. Early on in our negotiation my husband passed away. Jim and Thaddeus were very patient with me and when we resumed negotiation they met every challenge and I mean "every" challenge, I threw at them without waivering once. My hat is off to both of them as they demonstrated great communication skills and the ability to handle some tough demands. I also want to thank Will in completing the financial transaction, quickly and smoothly. Since my purchase, Jim has contacted me to insure everything was running smoothly, extending an open door policy to call if anything appears wrong with the vehicle. Kudos to Rowe Ford/Hyundai for recognizing great employees.