Thang “James” Khual
Thang “James” Khual at Jim Norton Toyota Tulsa
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Thang “James” Khual

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Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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5.0
21 Reviews

I look forward to helping my customers and speak English, Burmese and Zomi. Checkout what my customers have to say by reading my online reviews, then give me a call!

5.0

21 Reviews

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21 Reviews of Thang “James” Khual

February 09, 2024

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Employee Rating

2022 Toyota Sienna XSE hybrid brand new car and the very first time servicing with the toyota dealer service department but still paying for the oil changed fee??? What the xxxx and where the xxxx is the ca More

by PAULTUANG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Cantrell

Feb 12, 2024

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. I shared this review info with our Service Manager and I understand we are in the process of getting this misunderstanding resolved. If there’s ever anything we can do for you moving forward, feel free to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

December 19, 2022

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Customer service was very good, sales people are very kind. JAMES is very knowledgeable and help us get what we are looking for. Could’ve got a better deal somewhere but prefer the customer service here. More

by robertkimneu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2022

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Courtney, Jim Norton Auto Group

December 17, 2022

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Bought 3-4 vehicles from Jimnorton Toyota. Enjoy working with James everything we are shopping for a vehicle. Thank you. More

by allian19986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

December 16, 2022

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Happy with the Tacoma. We bought our rav4 from fowler but JimnortonToyota is a much more better place . James help us great. Thank you. More

by thangpi055
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Trade-in Experience
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Recommend Dealer
Yes

December 14, 2022

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James help us get a beautiful for our family. Thankyou Jimnortontoyota. Merry Christmas and happy new year. More

by go Khai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

Jim Norton Toyota Tulsa responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Courtney, Jim Norton Auto Group

December 14, 2022

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Nothing but great customer service from James. thank you for helping and Merry Christmas to you all. More

by kapslangh
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Recommend Dealer
Yes
Dec 15, 2022

Jim Norton Toyota Tulsa responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Courtney, Jim Norton Auto Group

December 14, 2022

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Great Customer service. We Been looking for months for this vehicle. Thankyou James and JimnortonToyota. More

by tslianpu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

December 10, 2022

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Our whole experience was wonderful. Lisa went out of her way to make sure of that.We can't say enough of how well and profeshional she was with our looking and buying experience.Your com More

by Cliftonmaxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Tarrant

Dec 12, 2022

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Courtney, Jim Norton Auto Group

December 08, 2022

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Employee Rating

Thang got me a great deal and very helpful. Got me approved . Will be back to buy again. More

by lkhupmang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Pinkerton

Dec 09, 2022

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

November 22, 2022

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Employee Rating

I have been going to this dealership for about 10 years with my last three leases. Best place ever. I have never had a complaint! More

by Msvickiehuff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Craddock

Nov 23, 2022

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Courtney, Jim Norton Auto Group

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