(The Shuttle Guy) Larry Kaplan

David Englishman is the worse Service Manager ever! Took my car in for a flat tire and he calls me stating that I need a new exhaust, brakes, and rotors. When I questioned the need for the extra work Took my car in for a flat tire and he calls me stating that I need a new exhaust, brakes, and rotors. When I questioned the need for the extra work he became extremely defensive and verbally aggressive. Come to find out it wasn't even my car that he was referencing, there was a "mix up with paperwork." Luckily, the Service Director,Shawn Murphy, was able to redirect him and save me from having to pay an addition $601.61. Shame on you David Englishman who couldn't even apologize to my face when I came to pick up my car! ( That didn't need new brakes, exhaust, or rotors!) More

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That’s dealership and best people ever they really work with you. This is our second vehicle with them and I couldn’t ask for a better company. If in the future we are looking for another car definitely a with you. This is our second vehicle with them and I couldn’t ask for a better company. If in the future we are looking for another car definitely a Nissan is a way to go. More

by hayes827.it Verified Customer Verified Customer

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They took my car on schedule and kept me up to date. Staff was professional. Staff was professional. More

by KIMMIENAILS Verified Customer Verified Customer

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Everybody was friendly, it was very clean. Didn't have to wait long at all. Didn't have to wait long at all. More

by drballjw81 Verified Customer Verified Customer

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Nice people to deal with. And very friendly but I didn't get the deal I wanted And very friendly but I didn't get the deal I wanted More

by HEIDMAN2 Verified Customer Verified Customer

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Very helpful and accommodating while fixing the recall on my car. They even gave me a ride to work and back. my car. They even gave me a ride to work and back. More

by michelle.zuidema Verified Customer Verified Customer

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Great service! ! They were so accommodating during the whole process, would definetly come back to the service group here. ! They were so accommodating during the whole process, would definetly come back to the service group here. More

by JESSICAMOLGHAN Verified Customer Verified Customer

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Very attentive and friendly personnel. Theo was tremendously helpful and made sure everything worked out. Alexandria is always awesome. Theo was tremendously helpful and made sure everything worked out. Alexandria is always awesome. More

by Tasha Verified Customer Verified Customer

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Professional and friendly staff. They prioritize all their customers. They provide good services, and they are dependable. They prioritize all their customers. They provide good services, and they are dependable. More

by nyedeh78 Verified Customer Verified Customer

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Both Sales associates that worked with us Kyle and John were professional and helpful everyone that we have worked with at Bertera have always been friendly and helpful this was our third vehicle that were professional and helpful everyone that we have worked with at Bertera have always been friendly and helpful this was our third vehicle that we have purchased from Bertera Nissan and we will return for our fourth in a couple years. More

by EMETCALFE70 Verified Customer Verified Customer

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