Thomas Krstyen
Thomas Krstyen at Liberty Honda
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Thomas Krstyen

Appraiser

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Thomas Krstyen

February 22, 2024

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Employee Rating

I feel I'm done with liberty honda. The four times I went there they "forgot" to rotate my tires. The last time they denied it even though there were no hand prints on my dirty rims and More

by stevendurdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 25, 2024

Liberty Honda responded

Thank you for bringing this to our attention, Steven, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 04, 2023

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Employee Rating

Great service. staff is very friendly and attentive. everything done right the first time. parts department very helpful as well. More

by bmccullough1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 16, 2023

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Employee Rating

Very courteous accurate truthful knowledgeable responsive etc. where’s my 🧢 hat? Will pick up tent & second key.😇🐈‍⬛🎸🎸🎸📞🎾🎾🎾🌈🌈🌈😎 More

by David L Spear PE MSCE #1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 17, 2023

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Congrats on your new purchase, and let us know if we can be of any more assistance!

January 31, 2023

Dealership Rating
Employee Rating

They were very helpful with everything I will tell people what a great job did for us thanks More

by kallaway08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte , James Landon, Robert Moffa, Angelica Peters

Feb 01, 2023

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

January 30, 2023

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Employee Rating

Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe. More

by Gerald F Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio, Leslie Mercado-Sanchez, Mary Gonsalves, Mark Fleming, Colin Mckeever , Jaime Andrzeicik, Kimberly Feliciano, Angelica Peters, John Cunningham

Jan 30, 2023

Liberty Honda responded

Thank you, Gerald! Chloe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

December 29, 2022

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Employee Rating

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from More

by Gerald F Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Liberty Honda responded

Mr. Murphy, Thank you for your kind words and business over the years. I'm not sure about the letter you reference in your review or when you received it. Most times when a special or loyalty offer is made it is for select vehicles for a limited time and is backed by the manufacturer based on higher available inventory. Unfortunately, it has been some time since we have had that level of available inventory. As you are aware Liberty Honda is a "Best Price First" dealership. We offer the same highly competitive price to everyone in an upfront transparent manner. If you are interested in a new vehicle just let me know and I will help you personally and I will make sure you receive every special for which you qualify. You can reach me at plummerm@executiveag.com Thank you again Mike

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