"New Car Purchase "
Sales people very friendly and professional. Negotiation was easy and non-confrontational. Sales people also support one another, knowledgeable and have some good tenure. I returned to the same sales person for this purchase that I had 5 years ago (Mark Doedens) - just as easy to work with this time
"Tom Murray "
This was my first experience with Tom Murray and Andrew Toyota. Tom’s knowledge of the Toyota brand and attention to detail helped me make a decision and move the truck buying process along within a short period. Tom was able to give me pricing on a few accessories for my new Tacoma which added to the look of my truck. The accessories came in in a short period of time which allowed the service department to install them in short order. I will recommend Tom to anyone looking for a new.ride.
"First time Camry owner"
- B Meech
I decided to look for the 3rd brand new car I'd have in my lifetime (previous 2 were Kia's). I felt that I would go with either a Toyota Camry (other family members have them) or Chevy Mailbu (found it interesting that both Chevy and Toyota Andrew Dealerships were side by side here). After talking with multiple car people, they said flat out both are good cars, but the Camry is going to last the longest without having to replace parts if you keep up with regular maintenance. From there, I set out on what I was looking for and had it very narrowed down. Previously, I had stopped at a few other dealerships and one that I stopped at didn't even have anyone outside to greet me or assist me. Andrew Toyota on the other hand, shortly after I got out of my car I was greeted by someone and guided to Tom (I had an appointment after going through online contacts from TrueCar). Andrew Toyota is one of the 3 results I got. Prior to that, my brother swore up and down by this dealership that this is one place that doesn't push you to get something you don't feel you need and actually cares about you as a customer. From the experience I had on Thursday, July 26th, I'd say I'd have to agree 100%. During the entire process I didn't feel pressured at all. After Tom came back to me with what they could do for payments, I felt like I was going to leave without a new vehicle (but wouldn't have held it against the dealership, as I would have just needed to save up some more money). Tom did everything he could to make sure to see I could get within the payment range that I was looking to spend. I was beyond pleased when he came back with an amount that was what I felt I could afford. I would definitely recommend Tom or anyone else at Andrew Toyota to anyone I come across that is looking for a new or used Toyota.
The salesman was very nice and was very easy to get ahold of and quick to answer any quiestions I had. I so far have had a very good experience with this dealership and I look forward to having great service in the future as well. Thank you for your help with purchasing my first Toyota.
"Not pushy, just down to earth!"
We came from DePere, Wi some 100 miles and found the best deal in the State! This is our first Toyota Camry & first time buying a auto using the internet! Just a great experience with people involved at this dealership!
"Bought a new Tundra"
Tom was excellent to deal with. Very down to earth and common sense kind of guy.
Allen in service went above and beyond to make sure that my truck was finished correctly and on time.
"A straight forward car buying experience."
- B Mueller
We were very happy to purchase our Toyota Rav4 from Tom Murray at Andrew Toyota in Milwaukee. We had been looking for a while, and we found the exact model we were shopping for. Tom was knowledgeable about the car, and worked quickly and efficiently to help us through the process. We were also impressed with the included service contract. Overall, it was a much better car buying experience than we were expecting.
"My go-to dealership"
I have purchased one new car and one used car from Andrew Toyota and in both cases was very pleased with the experience. Most recently, I purchased a used car from Tom Murray and really appreciated his straight forward approach. I felt that I was treated fairly and respectfully by all members of the staff. I've also had 3 cars serviced consistently in the service department and trust them completely to give me accurate information about my cars and great service overall. Allen Good goes out of his way to make sure I'm fully educated about any necessary repairs and, in this case, helped me weight the pros and cons of some of the cars I was considering purchasing. They are an outstanding group of individuals and Andrew will be my first stop when I have to replace my next car!
"Great Deal and Great Service"
We met Tom Murray right at the start when walking inside. He greeted us warmly and began explaining how their leases worked (as we've never leased before). He explained all of the details, was patient with all of our questions and never once try to put on a "sell".
Tom was professional. He asked once on our first visit where we were in the process and if we need to test drive. We explained were weren't to that stage yet, but just wanted to gather info. He respected that and allowed us to continue asking questions. We came back a few days later, continued the questions, even starting talking specific numbers. We even go to the point of a little 'back and forth' and it was easy and reassuring we were getting a good deal.
After the purchase finally took place, he took time to assure our phones were synced with the car and made sure we knew all of the controls.
We would both highly asking specifically for Tom!
"The BEST car buying experience!"
- Happy customer
We heard good things about Andrew Toyota so decided to give them a try. So glad we did! Tom Murray was fantastic to work with. Jared the finance guy was very thorough and explained everything very clearly. It truly was the best car buying experience we have ever had. We then took our other Toyota there for service and were very pleased. So happy to have found this dealership and we love our new RAV4! Don't waste your time getting jerked around at the other local Toyota dealers. Go to Andrew Toyota!