"Always amazing service and a great deal"
We have leased several vehicles from klaben so I always know what to expect. When we first walked in we where greeted by Tim Sterling, very friendly, and professional. He asked how he could help and we said we were there to see Roscoe. He directed us to his office and offered us coffee and water while we waited. It wasnt a minute later Roscoe walked in asked us how he could help us and what we where looking for and, really paid attention to our needs, wants, and budget. Roscoe and Tim casto were very professional and got us in and out driving our new vehicle within about a hour and a half and I couldn't have been more pleased. Also have to say christine did a great job getting all the paper work done quickly. I recommend klaben to anyone looking for a new vehicle. I also recommend going to see Roscoe he always is professional and fun to talk to no pressure what so ever.
"New Car Purchase/ Car Repairs Also"
We would like to thank Dan Peters, Tim, Richard for working with us to lease the 2018 Fushion we just Leased from them on 10/19/18. We appreciate everyone who work on the deal including Denise in financing also. We have had a great history in the past with excellent service and the body shop also . We want to thank Tom service mgr for all his help in getting the job recently. We also want to thank Artie for gettting the job done earlier in the year on a repair job also. We also want to thank Pat at Quick Lane also for the service also. A what a wonderfull team this dealership has to offer many people. We couldn't have asked for excellent care your staff has shown and given us . Thank You Very Much. Robert & Trudie Ortman
"Best dealership in Ohio"
We drive more than two ours from Columbus to Kent, because if you are buying a Ford or Lincoln the customer and support is amazing.
"You won’t be disappointed "
This is the 5th vehicle my wife and I have purchased from Klaben. Roscoe is the best sales person I have ever worked with. He definitely works with your best interest in mine. He understands your needs and doesn’t push you at all. The dealership makes you feel welcome. When it is time for my next vehicle I will definitely go back to Klaben
Great place for service, great people to work with and they treat you with care. I have never had a bad experience at this place
Everyone we dealt with was great. No pressure and very helpful in explaining the differences between the different models of vehicles. When we left, we felt confident that we had made a good choice and were satisfied that the cost of the car was fair.
"Amazing, fast, and dependable "
Roscoe did an amazing job putting up with my indecisiveness, overly helpful and understanding on what I was looking for. Made the experience feel like the first time. Tim did an amazing job sorting out all the financials to make sure I got the car I wanted. Extremely pleased with my overall experience.
Kim my service rep. Is outstanding. The only problem I have was to get a opening with her I have to wait over a week to get the day I needed and she was available.
great job would recommend 2 other friends,very knowledgelable,up to date on all facets of making repairs 2 your vehicle will return for future services.
They were very helpful in helping me find the right car for my budget. I was able to look at a wide selection of cars and test drove them.