"Pleasurable truck buying experience"
I purchased my Ford Super Duty back in August of 2016 and had an excellent experience. The truck manager, Tim Duffy, is one of the best truck managers that I have ever worked with. Great service, very knowledgeable, and friendly. The service department has also treated me very well. I could have all of my oil changes and service done closer to my home on the North shore, but I won't. I travel the extra distance for the attention to detail and customer service that I receive at Muzi Ford. This place is an institution for a reason!
"Outstanding Service by Tim Duffy"
- Michael Click
I have been buying commercial pickup and dump trucks from Tim Duffy at Muzi Ford for 10 years. In all that time I have only experienced the highest quality customer service. He always puts my time ahead of his and always thinks ahead to reduce my time at the dealership. He always calls me when Ford is running great rebates to see if it makes sense to trade in a truck at that time. Never any pressure sales tactics. I now consider him a friend. Hes a trusted, reliable Sales Manager at Muzi, and they're lucky to have him.
CLICK Landscape Inc.
"Friendly and Helpful Salesman"
My experience @Muzi Ford was fantastic. Great people that warmly welcome customers and ready to satisfy them! I would gladly recommend Muzi Ford to anyone!!
"Truck Sales Manager Tim Duffy "
Stopped in to check out the new F150s as a first time truck buyer. Could not have had a better experience with Tim Duffy. Tim was extremely knowledgeable, friendly, courteous and all around great guy to deal with. A very pleasant experience. Tim took the time, and provided me with the exact information that I needed in order for me to make an informed decision., When the time comes, Tim will get my business.
"Excellant customer service experience!"
I was looking for a used F150 truck in good shape. When I went to Muzi Ford I met Tim Duffy and he had just gotten a 2012 Ford F150 XLT 4X4 truck traded in that same day. The only flaws in the truck were a rip in the drivers seat and two spots on the back of the exterior of the bed that the paint had gotten worn off. Tim ordered and new drivers seat and had their body shop repaint the back of the bed. The truck was detailed and delivered to me at my work place in Dedham! I was very satisfied with the customer service through Tim Duffy at Muzi Ford!
"Very happy with my experience"
I'm happy to say that my first experience visiting a car dealership was much better than I had hoped. I bought a 2016 Ford Explorer and could not be happier with it. The price was good and the customer service was outstanding. Tim Duffy went above and beyond for me. Even after a snow storm (which I'm sure is a nightmare for dealerships) Tim was pleasant to deal with and answered all of my questions. Next time I am looking for a car you bet I will be giving Tim Duffy a call. I would also recommend him to any of my friends looking for a car.
"Would not recommend this dealer"
- Not happy F350 buyer
This dealer is about that ane time sale. I was very specific questioning about gas/mileage on the truck I bought and Tim Duffy failed to answer my question truthfully.
They don't disclose the miles per gallon on their trucks for a reason
My only guess is that they really needed to get this truck out the door
"Great Experience at Muzi Ford"
Tim Duffy and his team were extremely helpful in finding me the right vehicle for my needs. By far, Muzi Ford offered the best price on a 2015 Ford Fusion (AWD Titanium). I'd highly recommend Tim Duffy and his team to any of my friends and family that are looking for a vehicle.
"Great first experience!"
Great First Experience!
I recently purchased a new Escape from Muzi and just had my first experience with their new Quick Lane service and I was extremely impressed. Everyone was professional, helpful and friendly and their waiting room is modern and comfortable. They worked with me to get a day and time that would work with my changing schedule which was very much appreciated. They literally got me in and out in a matter of minutes. These guys are great! Love the quick lane.
"another great experience at muzi"
I purchased my Escape new at Muzi back in 2012. Tim Duffy convinced me to return & lease another new Ford. He is a true gentleman & was very patient and informative. He answered all our questions, explained all the features and even helped with the programing of our phones to the SYNC system. Tim is someone I trust. I will be back again to Muzi for both service and my next vehicle.
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