"Would not recommend this dealer"
- Not happy F350 buyer
This dealer is about that ane time sale. I was very specific questioning about gas/mileage on the truck I bought and Tim Duffy failed to answer my question truthfully.
They don't disclose the miles per gallon on their trucks for a reason
My only guess is that they really needed to get this truck out the door
"Great Experience at Muzi Ford"
Tim Duffy and his team were extremely helpful in finding me the right vehicle for my needs. By far, Muzi Ford offered the best price on a 2015 Ford Fusion (AWD Titanium). I'd highly recommend Tim Duffy and his team to any of my friends and family that are looking for a vehicle.
"Great first experience!"
Great First Experience!
I recently purchased a new Escape from Muzi and just had my first experience with their new Quick Lane service and I was extremely impressed. Everyone was professional, helpful and friendly and their waiting room is modern and comfortable. They worked with me to get a day and time that would work with my changing schedule which was very much appreciated. They literally got me in and out in a matter of minutes. These guys are great! Love the quick lane.
"another great experience at muzi"
I purchased my Escape new at Muzi back in 2012. Tim Duffy convinced me to return & lease another new Ford. He is a true gentleman & was very patient and informative. He answered all our questions, explained all the features and even helped with the programing of our phones to the SYNC system. Tim is someone I trust. I will be back again to Muzi for both service and my next vehicle.
Other Employees Tagged:
- totally misrepresented
When all was agreeable to take ownership , I was told they quoted a different vehicle, and they wanted an additional $2500.00. When speaking to general manager I was told fine we don't want your business and was hung up on. Tim Duffy was also extremely rude and unprofessional in salesmanship. He claimed he sold another company 4 vans while entertaining my sale and couldn't be bothered and he also hung up on me as well as by his boss. I purchased the same van, although a different color from Ford of Londonderry for $4000.00 less than their best price. I thought the old way of bait and switch pricing died when online pricing became available. Scott was a professional although screwed up original price. I wouldn't purchase a spark plug from that outfit. I have been a business owner for 36 years and treat my customers as consumers, and with courtesy and have never had ONE complaint. I was also quoted a better price on the last day of July vs. September and was told that buying was better then. I suppose if I went back August 1st it would have been another story again. Ford of Londonderry claims the opposite due to 2017 models now online. Unfortunately my payment on my property damage took Plymouth Rock Ins 10 weeks to settle and that is why I couldn't purchase until payment was made, and Duffy knew that. Perhaps they want instant gratification and don't want to have to earn their money like the rest of us.
Other Employees Tagged:
, So called general manager
"No Time Wasted! "
Dealt with Tim Duffy. Totally different experience. I have a very busy schedule. I gave him my budget, time limit at the dealership and what I was looking for. I walked in on Thursday and we knocked a deal out in no time. I really appreciate Tim’s honesty, focus on my needs, and willingness to get a good deal done. I will be sending my friends to Muzi Ford.
"Best Ford Truck Dealer Around"
After going to different car dealers over the years, I have to say that Muzi Ford is the absolute best place to buy a truck. Tim Duffy took the time to understand my needs and help me find exactly what I was looking for.
"Great experience! "
Bought a used Ford Expedition from Tim Duffy at muzi. Great experience with muzi and Tim. Tim was able to find just what I was looking for! Love my new SUV!
"Great experience and prices"
I went to Muzi Ford on a tip from a friend about a great price on a F-150. The experience was all around very satisfying and the customer service was, to say the least, superb.
I dealt with a fellow named Tim Duffy who walked me through the entire process (this is my second time shopping for a vehicle) and informed me of all the specs. I'm not really a big truck person, so Tim had to be patient, and he certainly was. I was able to test the car out, look at everything, and go through the whole thing without any hassle.
The price was great, the staff was great, and the entire experience was novel. I will certainly be recommending Muzi Ford to my friends and relatives in the future.
"I went into the dealer knowing exactly what I wanted...."
I went into the dealer knowing exactly what I wanted. They did not try to convince to buy upgrades or another car. Tim listened to exactly what I wanted, found it for me and had the car available the following day. Buying a car from Muzi was a painless and fast process. All the people that I met were easy to work with, listened to what I wanted, and helped me with any questions I had.