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Moritz Kia Alliance
Fort Worth, TX
2,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,011 Reviews of Moritz Kia Alliance
Helpful April 19, 2024
My parking proximity sensor somehow got pushed inside the bumper. I called the service department and spoke with Paul Egerton. Paul explained to me exactly what the process is going to be like, what my cost bumper. I called the service department and spoke with Paul Egerton. Paul explained to me exactly what the process is going to be like, what my cost might end up being, and ensured that I had an appointment at the time that was convenient for me. On the day of appointment I dropped off the car with Paul, explained a few other issues that I had, and headed out to run some errands. A few hours later I got a call from Paul. I figured he was going to tell me how much the service will cost, but turns out that it was covered under the warranty, and my vehicle was ready to be picked up! He sent an Uber for me, and upon getting to the dealership I was presented with a fully serviced vehicle that was also clean. During this entire process I felt like my input was listened to, nothing I said was dismissed, everything was explained to a point that I was able to understand, but I never felt like anyone was talking down to me. I've dealt with MANY dealerships in my life. I LOVE working with Moritz Kia Alliance! More
by gtreyger
Employees Worked With
Paul Egerton, Kevin who sits next to Brian Lucas. Five stars all of them!
April 18, 2024
I called and spoke with Justin told him I needed a Red Kia Soul wanted to do it all remotely and have the vehicle delivered. He got everything done in a day and half delivered on a Friday afternoon. Pleas Kia Soul wanted to do it all remotely and have the vehicle delivered. He got everything done in a day and half delivered on a Friday afternoon. Pleasant experience from start to finish, thank you! More
by Gregvanderwalt
Employees Worked With
Christian from finance, Justin Spaethe
April 16, 2024
Dominic was fantastic. He spent a lot of time allowing us to compare vehicles and estimate payments. We came back the next business day. He helped us finish the sale and un He spent a lot of time allowing us to compare vehicles and estimate payments. We came back the next business day. He helped us finish the sale and understand all the fancy technology on the car. Joseph in finance was also great. He didn't pressure us for anything. It was a very pleasant experience. The manager even stopped by to ask if we had any unanswered questions. This was one of the most relaxed car buying experiences that We've ever had. I would recommend Moritz Kia Alliance to other people. Great place to buy a car. More
by smokyemerald
Employees Worked With
Dominic Gomez, Joseph Bethel
April 13, 2024
I always get great service at this dealership. Couple days ago I dropped of my vehicle for service without an appointment and it was ready in about couple of hours. I was called when the job was f Couple days ago I dropped of my vehicle for service without an appointment and it was ready in about couple of hours. I was called when the job was finished. Everything was done as promised. More
by KOKANADINI
Employees Worked With
Hector Navarette
April 11, 2024
Fast but thorough. Very pleasant and comfortable while waiting on my car. My advisor Brian is always professional and friendly. Very pleasant and comfortable while waiting on my car. My advisor Brian is always professional and friendly. More
by Theri
Employees Worked With
Brian Lucas
