Tim Hagan
Tim Hagan at Bob Hook Chevrolet

Tim Hagan

New Car Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

4.7
45 Reviews

When Tim is not keeping a watchful eye over the showroom, he is probably spending time with his family. Tim and his wife Christine enjoy a sturdy tree of offspring, including three children and four grandchildren. He likes to spend his Sunday mornings in true dad fashion; gazing out the window with a cup of coffee, thinking about the things he will fix around the house that day. Many have stopped at his desk for some sage advice on a difficult day and he often offers these words, “You can always put more clothes on if it’s too cold.” Layer up out there folks, layer up.

4.7

45 Reviews

Write a Review

Dealership Experience

26 yrs, 10 mos

Industry Experience

31 yrs, 7 mos

Languages Spoken

English English

45 Reviews of Tim Hagan

March 03, 2024

Dealership Rating
Employee Rating

Max worked hard to get me in the car I wanted. I'm very satisfied with my purchase. More

by pcoffey6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Bob Hook Chevrolet responded

Hi pcoffey6, We appreciate your 5-star review. We are glad to hear Max got you the vehicle you wanted. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

November 04, 2023

Dealership Rating
Employee Rating

Beware of salesman James Harris and this dealership Bought a used car on 10/11 engine light 10/30. Sales manager stated that they would not help me with repairs over $1,000 worth of work now necessary More

by martinaheubank
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 06, 2023

Bob Hook Chevrolet responded

Thank your for your feedback, Ms. Eubank, I'm sorry that you feel this way. I was out of town when I received your email and wanted you to get a quick response from someone in the dealership that day. I'd be happy to speak with you about your experience. I understand you purchased an older vehicle that was sold "as is" and even took it to your own mechanic you recommended you purchase the vehicle. I'm sorry that it needed a repair so early into your ownership. We have been honest and transparent throughout your entire purchase process. Sincerely, Bob Hook III General Manager

Nov 06, 2023

martinaheubank responded

You may always call me,my phone number is listed on my contact information.

August 30, 2023

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Employee Rating

The car dealer to the fianancer were flexible and had a relaxed approach. They spoke honestly, and answered all of our questions to the best of their ability and gave us a great rate and price on the car. More

by katiem2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Dugger, Max Minzenberger , Gerald Massie

Aug 30, 2023

Bob Hook Chevrolet responded

Hi katiem2018, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

August 20, 2023

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Employee Rating

Our salesman Bill Dabney was wonderful attentive and answered all our questions. Demoed all car features. All at dealership were helpful and friendly. Even Bob zHook himself greeted us More

by lindallaun
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: William Dabney , Celia

Aug 21, 2023

Bob Hook Chevrolet responded

Hi lindallaun, Thank you for your 5-star review. We are glad to hear Bill made your buying experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Bob Hook III General Manager

June 19, 2023

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Employee Rating

We’ve been doing business with Bobhook for 15 years or more and the service with John Gahimer is fantastic ! My impala needed a compressor and Jarrod in the parts department found one close ! Gabriel help More

by PKSTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2023

Bob Hook Chevrolet responded

Hi PKSTV, We appreciate your 5-star review. We are delighted to hear our team provided you with excellent service. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

April 25, 2023

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Employee Rating

Just bought a new truck yesterday and it was a good experience. Everyone was very friendly and helpful. I would buy from there again! More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Hook, Jason Dugger , Austin Cook

Apr 25, 2023

Bob Hook Chevrolet responded

Hi joe, Thank you for your 5-star review. We are delighted to hear you were satisfied with the purchase of your new truck. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

March 23, 2023

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Bob Hook on Bardstown Rd was so great to work with. The sales manager, salesman and finance employee made everything a breeze! I highly recommend and will be certain to purchase my next vehicle from th More

by AS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 24, 2023

Bob Hook Chevrolet responded

Hi AS, Thank you for your 5-star review. We are glad to hear our team was excellent to work with. We are looking forward to working with you soon. Have a great day. Sincerely, Bob Hook III General Manager

February 02, 2023

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Employee Rating

Friendly,clean and easy to work with. The staff was great for me to work with More

by cafarmer24
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 03, 2023

Bob Hook Chevrolet responded

Hi carfarmer24, Thank you for your 5-star review. We are delighted to hear you were satisfied during your buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III, General Manager

January 18, 2023

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Employee Rating

Had a fantastic experience at Bob Hook Chevrolet! They were beyond helpful and considerate during the purchase of my 2023 Chevrolet Traverse Premier. The accommodating nature of their dealership thro More

by dgsapper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecelia Browning, Elisha Moore , Jessica Smith

Jan 19, 2023

Bob Hook Chevrolet responded

Hi dgsapper, Thank you for your 5-star review. We are delighted to hear Jessica was excellent during your purchase. We hope you enjoy your new 2023 Chevrolet Traverse Premier. We are looking forward to seeing you at your next purchase. Take care. Sincerely, Bob Hook III, General Manager

January 14, 2023

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Employee Rating

wonderful experience and William Dabney was great. He helped me choose My new car. He was kind and patient and accommodating. I would recommend Bob Hook. More

by Satisfied customer .
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Bob Hook Chevrolet responded

Hi Satisfied customer, Thank you for your 5-star review. We are glad to hear William was excellent with finding your new car for you. We are looking forward to seeing you soon. have a great day. Sincerely, Bob Hook III, General Manager

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