Tim Larsen
Tim Larsen at Lewisville Volkswagen
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Tim Larsen

Service Advisor

Lewisville Volkswagen

893 S Stemmons Fwy
Lewisville, TX 75067

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4.8
482 Reviews
4.8

482 Reviews

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482 Reviews of Tim Larsen

April 15, 2024

Dealership Rating
Employee Rating

Took great care of us. Everyone on the staff that we encountered was very friendly. More

by courtney h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Drew Gassner

Apr 15, 2024

Lewisville Volkswagen responded

Courtney, we appreciate the stellar review here at Lewisville Volkswagen!

April 14, 2024

Dealership Rating
Employee Rating

Excellent customer service, Easy online scheduling calendar based, quick and efficient service with video walkthrough of the car inspection. More

by LPHHOME1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 15, 2024

Lewisville Volkswagen responded

We're glad to know you found our online scheduling and service efficient at Lewisville Volkswagen. We aim for excellence in customer service, so your feedback is much appreciated! Safe travels ahead with your inspected vehicle!

April 13, 2024

Dealership Rating
Employee Rating

My experience was very good took car in for Check Engine light. They did a very thorough video explanatio, fixed problen at no charge.They also did a rear brake job (81000 miles) The service manager, Tim wa More

by raystaniszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Royce

Apr 15, 2024

Lewisville Volkswagen responded

Ray, we're glad to know your experience at Lewisville Volkswagen was a positive one. Tim and our team always aim for thorough service! Thanks for trusting us with your vehicle's needs.

March 28, 2024

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They were good and worked as expected ! I have no complaints, Tim my service advisor was great ! More

by MIHAILA.BULZAN
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Recommend Dealer
Yes
Mar 29, 2024

Lewisville Volkswagen responded

Mihaila, we are happy to hear that you had a positive service experience with Tim at Lewisville Volkswagen! Thank you for stopping in and we'll see you next time.

March 28, 2024

Dealership Rating
Employee Rating

Prompt and polite. I did like a video of the car exam it was very helpful. Coffee compliments are appreciated. More

by Neveana1969
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The young gentleman that took my appointment.

Mar 29, 2024

Lewisville Volkswagen responded

We're glad to know you found our video examination helpful and enjoyed the complimentary coffee at Lewisville Volkswagen. Thanks for your positive feedback!

March 22, 2024

Dealership Rating
Employee Rating

Excellent service. Fast and timely repairs made on my visit. Friendly knowledgeable staff. Best in Dallas More

by Jeffzismer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ortiz

Mar 24, 2024

Lewisville Volkswagen responded

We're glad to know you had a great experience with our team at Lewisville Volkswagen. Thanks for recognizing the excellent service and timely repairs!

March 20, 2024

Dealership Rating
Employee Rating

The service department advisor was easy to work with and knowledgeable. I was provided a video of all parts checked on my GTI. More

by MC1200XL
Recommend Dealer
Yes
Mar 20, 2024

Lewisville Volkswagen responded

We're glad to know you had a positive experience with our service department at Lewisville Volkswagen. It's great that the video feature was helpful for your GTI check-up! Thanks for sharing this review.

March 17, 2024

Dealership Rating
Employee Rating

Thorough diagnostics. Love the provided video update and having a choice of services to choose from. More

by nadinekalin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Lewisville Volkswagen responded

Nadine, it was our pleasure to assist you. Thank you from all of us here at Lewisville Volkswagen!

March 15, 2024

Dealership Rating
Employee Rating

Took my vehicle in for service. Never had anything less than perfectly stellar treatment. I wish there was a better area for lounge and work, but a free ride back home works just as More

by coreyacole
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Recommend Dealer
Yes
Mar 15, 2024

Lewisville Volkswagen responded

Corey, we're glad to know you've consistently received stellar treatment at Lewisville Volkswagen. We appreciate your feedback on our lounge area and are happy the shuttle was a convenient factor. Until next time, drive safely!

March 14, 2024

Dealership Rating
Employee Rating

Good good good good good Good good good good good Good good good good good More

by shea.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Ortiz

Mar 15, 2024

Lewisville Volkswagen responded

Shea, thank you for this 5-star review of Lewisville Volkswagen! Have a stellar day!

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