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Tim Lewis
Tim Lewis at Gordie Boucher Ford Lincoln of Janesville
Refer Me

Tim Lewis | Page 11

Mazda Service Manager

Gordie Boucher Ford Lincoln of Janesville

2727 US-14
Janesville, WI 53545

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4.8
374 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

4.8

374 Reviews

Write a Review

374 Reviews of Tim Lewis

May 02, 2023

Dealership Rating
Employee Rating

I am very satisfied with how service handled warranty repairs on my 2019 f350 super duty More

by 0054TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone

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May 02, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.

April 24, 2023

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Employee Rating

Great experience, nice people , quick service , I will be returning ! I highly recommend this service dept ! More

by NICHOLAS.SCHLAEFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone, Dakota Schmaling

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Apr 25, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thanks, Nicholas. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 22, 2023

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Employee Rating

The staff is always very helpful and friendly. This is the second car we have purchased from. Gordie Boucher and would highly recommend them More

by KELLERLINDA60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Zipperer, Elisha Lone, Shane Lott

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Apr 22, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Here at Gordie Boucher Ford Lincoln of Janesville, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 20, 2023

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Employee Rating

Good experience. Made me feel like I was a valued customer. Looking forward to the new Mazda facility. More

by DOUGH157
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of Janesville.

April 13, 2023

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Employee Rating

Pleasant, polite, knowledgable, and awesome to work with! Have been using this service center since 1991! More

by MMANGHERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Tompkins, Elisha Lone, Dakota Schmaling

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Apr 14, 2023

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!

April 09, 2023

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Employee Rating

Wait time for the mechanics to diagnose a simple replacement longer than it should have. As well as the rate for the the part that needed replacing was double than what the price of product was and More

by mitchkiernan18
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 12, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Mitch, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sean Tompkins, Service Manager 608-754-5511

April 07, 2023

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Employee Rating

Was told again tires need attention when they do not. I brought car back for confirmation.... More

by Bartz2tam.bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone

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Apr 08, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to Sean Tompkins, Service Manager at 608-754-5511. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 06, 2023

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Employee Rating

TIM LEWIS MUST WORKOUT BECAUSE HE COULD CARRY THE ENTIRE SERVICE DEPARTMENT! HE'S THE BEST! More

by YUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Izayah Martinez

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Apr 07, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tim delivered such a great experience!

March 22, 2023

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Employee Rating

Appointment scheduling was easy drive up drop off quick and pit stop ready with good fella crew lobby area well enough equipped for a stay or a shuttle ride offer. More

by GOLICHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Lone , Brian service guy. Couple guys that wave me in to stop.me in to stop and the girl at have to pay counter.

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Mar 23, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2023

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Employee Rating

Had my F150 in for two warranty items and its first oil change. Tim had me checked in and all items were completed in about two hours including a wash. Tim is always a pleasure to work with and always list More

by ww7327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Mar 09, 2023

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Tim and our team here at Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon!

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