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Tina Vozzo
Tina Vozzo, Customer Service, Ciocca Subaru
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Tina Vozzo

Customer Service

Ciocca Subaru

4611 Hamilton Blvd
Allentown, PA 18103

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2 Reviews of Tina Vozzo

September 03, 2018

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"Very pleasant experience with Ciocca Subaru!!"

- 05 outback/painted wheels

The overall dealership was impressive...very clean ,organized, and up to date. All of the employees that I dealt with were pleasant and not "pushy" or overly aggressive to get my business. Gerry Diaz was my sales specialist who was a pleasure to converse with throughout the entire sales experience. He was cordial, respectful, a good listener, admitted to not knowing some of my questions and was willing to find out the correct answer for those questions. After purchasing 10+ new cars in my lifetime, he was probably one of, if not, the most trusting car salesperson that I ever dealt with. KUDOS TO GERRY DIAZ!! KEEP UP THE GOOD WORK!!

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Recommend Dealer
Yes

Other Employees Tagged: AJ Marvelli, Gerry Diaz

July 05, 2018

Dealership Rating
Employee Rating
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Dishonest selling practises. "

- Badbusinesspractise

I have purchased 2017 Crosstrek from the dealer at the price they advertised. I was told there was no room for negotiation which I accepted. 5 hours after I came home I am getting email from the sales guy I have got the car from that the car got discounted $491!!!! Sales manager gave me a lame excuse it was an internal mistake. Menawhile this car that I have purchased is posted on Ciocca Subaru website with lowered price! I took some screen shots and emailed them to the sales guy I worked with. Obviously contract cannot be changed and I did not even expected that! I wanted to get $491 parts/accessories credit which I was refused. I was also told nothing can be done! Very bad experience!!! Jeff and Tina get 5 stars but Sean - sales manager gets 0 I will be contacting owner Greg Ciocca to have the difference returned to me as a accessories credit.

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Recommend Dealer
No

Other Employees Tagged: Jeff Staver, Sean Jenkins

Jul 09, 2018

Ciocca Subaru responded

Thank you for taking time to tell us about your recent experience. I'm sorry we didn't meet your expectations and are disappointed in your interaction. Please call general manager Kyle Egge at 610-395-3745 to see how we can rectify your situation.

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