Todd Emery | Page 2

Fast and Courteous. Could not have been Better. Always Easy to deal with and Provides outstanding customer service no matter what the issue. Easy to deal with and Provides outstanding customer service no matter what the issue. More

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Absolutely wonderful service. Mandy Walters is terrific. Always feel like I'm at home with Audi Clearwater. Always feel like I'm at home with Audi Clearwater. More

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Mandy W and the entire Audi Clearwater team deserves more than 5 stars! Excellent service and care they provide to both the customer and their vehicle. They set the example of how the relationship works and than 5 stars! Excellent service and care they provide to both the customer and their vehicle. They set the example of how the relationship works and exceeds excellence in every category! More

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I’m not sure what happened with Covid and all but the service dept at this Audi dealer went into the crapper. I have a new 2017 Q7 prestige with all timely services done by them. It came out of full warr service dept at this Audi dealer went into the crapper. I have a new 2017 Q7 prestige with all timely services done by them. It came out of full warranty few months ago (over 4 yrs) but only 38000 miles . And offcourse something major goes wrong and that is a WATER PUMP blows up!! These should last atleast 80-100k miles (to be changed with timing belt) but not ours. Regardless I asked Ms Jessica and she asks the service manager, Mr Todd Emery who say it’s a mechanical part and it can go bad. I was baffled and obviously frustrated for a sudden $1000 charge. I had been so proud and happy for a solid Quattro vehicle but this really puts a damper on the reliability of this brand! My wife (majority driver) hates it now. I asked them if I can use any coupons to help with over 2k bill (water pump, battery, oil change, tire rotation) or loyalty 10% courtesy discount and the flat answer was NO. It just shows they don’t care about you or keeping you loyalty to the brand. Todd was very rude on the phone and repeatedly kept saying it’s a mechanical part and it can go bad. No courtesy of saying anything polite to a frustrated customer. Very very awful experience period. More

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Excellent service and care by Mandy Walters and Todd Emery. The technicians are 1st class Emery. The technicians are 1st class More

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Had an emergency need just before a business trip. Needed to find out if my car was safe for my wife to drive while I was away. Manager, Todd, and service advisor, Nate, did a great job in meeting my needs. to find out if my car was safe for my wife to drive while I was away. Manager, Todd, and service advisor, Nate, did a great job in meeting my needs. Responsive, caring, attentive and communicative would describe the experience. Thanks! More

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Always a pleasure to work with! Always provides very detailed information about my car! Very friendly staff detailed information about my car! Very friendly staff More

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Anyone can sell you a car. However a great dealership is responsive when service is needed. 3 days without air conditioning in my new Audi eTron; 5 messages left over last 2 days…NO response. Look elsewh responsive when service is needed. 3 days without air conditioning in my new Audi eTron; 5 messages left over last 2 days…NO response. Look elsewhere. More

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I’ve been an Audi customer for years, and always use Audi Clearwater to service my 2 cars. But this last time Mandy Walters impressed me with the best assistance ever. Thanks to the service team and Todd Eme Clearwater to service my 2 cars. But this last time Mandy Walters impressed me with the best assistance ever. Thanks to the service team and Todd Emery. More

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Friendly and accommodating. Van Cabral and Ryan Wolfeade our buying experience easy and fun our buying experience easy and fun More

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