Thomas S Chu went out of his way to make sure he found a deal that would be comfortable for me. He would not just let me leave. At one moment I stood up and thanked him for his time but, he was persistent in going back to Mr Winston to see what could be worked out, and what other options we had. The atmosphere was friendly all around. Mr. Winston presented a deal that I could not pass up. Mr. White clearly explained all areas of financing my Hyundai and my financial obligations.
"Excellent service - as expected"
I have been a customer of the Huffines Group since 1985, and the 2018 Hyundai Santa Fe Sport I purchased was my 9th car purchased at a Huffines dealership, and my fifth Hyundai. The staff is always courteous and helpful, and makes the process of purchasing a vehicle quite pleasant, with no pressure on the buyer. The Service Department is exceptional as well. I would strongly recommend the Huffines Hyundai dealership to anyone ion the market for a vehicle.
"A wonderful experience!"
- Santa Fe 18
Had the pleasure of working with Tom Chu on my recent purchase of a new vehicle at Huffines Hyundai Plano. I began my search at another dealership but decided to go to Huffines Hyundai Plano to look at a couple of vehicles I found online. I was fortunate to get paired up with Tom Chu who was great to work with. There was absolutely "no pressure" from Tom, only a sincere willingness to assist me in every way possible. After a short test drive, we were able to close the deal and we are now the proud owners of a new vehicle from Huffines Hyundai Plano. Thanks to Tom Chu for making this a wonderful car buying experience!
"Amazing Customer Service "
We knew what we wanted and relayed that to Tom. He worked his magic and we couldn’t be happier. No dealer hassle. He located the car, delivered it to us and we signed the papers. Ridiculously easy and we love the car! Never felt like we were being ripped off or unimportant. They will be our sales persons for life. Jonathan was awesome too. We never waited - One of the two was always available and very responsive no matter how ridiculous my question or request. Would recommend them to family and friends!!!!
"Unexpected Pleasure and Purchase"
My positive impression of the dealership began when I was met at the door and guided to the best employee to help with my interest in a Genesis, Tom Chu. Tom was extremely knowledgeable about the Genesis G90 and listened carefully to assess my needs and interests. I originally intended to simply drive a Genesis G90 as I had done a good bit of online analysis of many luxury vehicles. After the drive, Tom found the perfect model and color. He then put together an offer I couldn't refuse. Tom knows his products and understands how to deal with people. In the past, I've not enjoyed buying a new car, but this time, Tom made my experience rewarding. Thanks, Tom!
"Buying a Hyundai Santa Fe Sport"
- Richard M
Traded in a 2011 Cadillac SRX for a 2018 Hyundai Santa Fe Sport. Tom Chu was very informative and helpful. Wasn't even sure i was going to buy a car that day, but Tom knowledge of the car and his willing to work with me. Got the deal done. Only place to buy a Hyundai
"Very Friendly service "
Tom was extremely friendly. He listened to what I wanted and was very respectful. He did everything in his power to get me the deal I needed to keep my payments where I needed them to be. I could tell very quickly that this was more than just a job to him. He cares about his customers and wants them to be happy.
Looking for a new car and needed to understand more of what was available. The dealer and rep took time to learn about our needs and present options to us that fit our lifestyle. Found a great car and we are happy.
"Honest, professional and no hassle "
- New Genesis
Tom and Roosevelt were very professional and easy to work with. This dealership has a very good reputation with our family as this is the 4th vehicle we have purchased here.
"My purchase of a 2018 Hyundai Sonata at Huffines Hyundai Plano"
It was a pleasure dealing with Tom Chu and Frank White both were very professional and helpful. I have been extremely pleased with both Hyundai Sonatas that I previously and believe I will be at least as pleased with the 2018. I think Huffines Hyundai is a first class business and am sure I will continue to be happy with all aspects!