"Cherae,Thank you so much for your help today. You were..."
Thank you so much for your help today. You were phenomenal, a truly special person. You made this experience very special for me and my future husband...and my friends, we all just adore you. I hope our paths cross again. Thanks so much!!!
Began by just looking to see what the Palisade was all about. Marcus, who was just in his 3rd or 4th day, was VERY helpful, even though he did not yet know all about the vehicle. He was assisted by Alex, who was more knowledgeable. Marcus was very professional, polite, and not pushy.
"Extremely dissatisfied, was not told about add on..."
Extremely dissatisfied, was not told about add on charges, vehicle is missing listed parts. Will not purchase here again. Very unhappy with how I was treated and misinformed
"This was my first time purchasing a vehicle but Cherae..."
This was my first time purchasing a vehicle but Cherae and Devin made this process so easy, they were extremely helpful and provided amazing service!
"Unethical, Uncaring of Customers, Tricksters, Tells Lies "
Rich says, "I do not believe them, I do not trust them, I do not suspect them!!" Rich
Lance over estimated the cost of repair to Hyundai Tucson 2018 and was tricked into buying new car. Then at time of signing, was again trusting the finance person and he slipped 3 additions to my price of the car.
Reported many times to all managers there. Nothing was done to help me with this gross untrustworthy deal by many at this dealtership. Rich
"Simply the Best!"
Thanks to Lithia Hyundai, I was able to buy the car I wanted. I was very impressed by the sales staff, and would definitely recommend this dealership.
"Lithia Hyundai located in Reno, Nevada should receive an..."
- Brian T.
Lithia Hyundai located in Reno, Nevada should receive an over-the-top 7-Star rating instead of the top 5-star rating available in this survey. It’s obvious to me that all the employees under the guidance of the General Manager, understand how to provide and maintain outstanding customer service and satisfaction.
With respect to the sales department, all my interactions and transactions with Holly Jensen (Certified Product Specialist) regarding my vehicle inventory review, inspection, test drive, and eventual Certified Pre-Owned 2018 Hyundai Santa Fe Sport 2.4L AWD SUV purchase, far exceeded all my expectations.
Holly exudes an easy-going, and patient personality combined with a sincere desire to make the entire process of selecting and purchasing a vehicle as simple, stress free, and efficient as possible. She is extremely knowledgeable, highly competent, and knows how to complete initial transaction paperwork quickly and accurately. And Brian Carter, was also very helpful, and attentive,
"Reno’s finest Deal makers. Awesome people."
I gave a 5 star review because the experience is amazingly chill and at the same time clean business. People that I wouldn’t mind keeping around for a long long time.
Thank you for the super nice customer service on every level...From entering the door, to the second your handed your new car keys.
Thank you Lythia Hyundai
I didn't think that this would be different than other dealerships in the past so I was reluctant to go but Cherae talked into coming in and how happy I listened. They have a friendly staff relaxed environment but the most important thing is you don't feel like you're being pushed into something you don't want they'll have my business and any that ask for the foreseeable future