Tom Fountain
Tom Fountain at Walls Ford
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Tom Fountain

BDC Manager

Walls Ford

2 Merrill St
Salisbury, MA 01952

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37 Reviews

I have been assisting Automotive Customers achieve their New and Pre-Owned vehicle Wants and Needs for over 30 years! I specialize in listening to the customer Wants and Needs and providing results for their search ! I continually Strive to make every customer's visit Fast, Fun , And Friendly ! I can't Help you if I can't Meet you to Listen to your Needs ! Please allow me the Opportunity to assist you with Yours? Ask for Tom Fountain when you arrive !

Dealership Experience

11 yrs, 2 mos

Industry Experience

37 yrs, 1 mo

Specialties & Trainings

" Legends and Leaders ", Ford Exclusive Ambassadors Award ! 2013, 2014,2015 and2016 Achiever of the Empoyee Excellence Level 3 Awards.

15 Ford Cetifications

not yet
rated

37 Reviews

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37 Reviews of Tom Fountain

July 22, 2022

Dealership Rating
Employee Rating

Don't waste your time going anywhere else! The sales staff are as knowledgeable and honest as they come! More

by mike.macglashing
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stan "Stan the Man" Wojtas, Bryan Wall, Jack Simko , Mark Rotner, Joe Vigliotta

Jul 25, 2022

Walls Ford responded

Wow, Mike! You sure have a way with words! Thank you for the great review! We look forward to serving you for many years to come!

October 04, 2021

Dealership Rating
Employee Rating

After two leases, bought a Ford Ranger. Found what I was looking for on the Walls lot. Reasonable price and treated great!! No pushy sales pitch and honest price disclosures. Stan Wojtas was cordial and More

by Barry J Wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Walls Ford responded

Thank you for taking the time to share your most recent purchase experience, Barry. We couldn’t be happier that Stan provided you with a great car buying experience. And, so happy you were able to find exactly what you were looking for in a truck - that's not so easy right now! As you probably know from your past experiences with Tom, our goal is to make the car buying experience as fast, fun, and friendly as possible (one of his favorite phrases)! Glad to hear that Stan has kept up that tradition. Thank you again for your review. We look forward to continue serving you for many years to come!

October 01, 2021

Dealership Rating
Employee Rating

Always a pleasure. Great service and great people. Always on time and do a great job. More

by jjlvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Walls Ford responded

Thank you so much for taking the time to share your experience. We look forward to continue providing you with great service for many years to come!

September 16, 2021

Dealership Rating
Employee Rating

Service is second to non. The team goes out of their way to take the inconvenience away and to minimize your time without your vehicle. More

by Cub5win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman, Bryan Wall , Derek Roy

Sep 17, 2021

Walls Ford responded

Thank you for taking the time to share your experience! The team at Wall's Ford works hard to make every visit as stress free as possible - and it sounds like Steven and Sean did just that! We look forward to providing you with this level of customer service for many years to come!

June 29, 2021

Dealership Rating
Employee Rating

Awesome deals and friendly and professional staff. Made a very bad situation bearable it was a real pleasure doing business with y’all will definitely be back Win we next purchase a vehicle this was the be More

by Hoodhubert257
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Walls Ford responded

Sorry such a bad situation is what caused you to come in, but so glad we could help! Thank you for taking the time to share your experience. We look forward to serving you for many years to come!

April 08, 2021

Dealership Rating
Employee Rating

Great customer service and follow up and follow through. Employees work as a team to make sure customer satisfaction. Staff is very knowledgeable and explain issues with ease More

by Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Freeman, Sean Freeman , Derek Roy

December 15, 2020

Dealership Rating
Employee Rating

Very pleasant sales staff and very knowledgeable about the products. The buying process was quick and efficient, I would recommend the dealership to family and friends More

by Williamredford48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Walls Ford responded

Thank you for your review and recommendation, Todd! We look forward to continuing to provide you with all your automotive needs for many years to come!

October 13, 2020

Dealership Rating
Employee Rating

Wall Ford is a great place to buy a truck and then have it serviced for years and years. I would always use Wall Ford for new and used trucks. More

by norman.s.wilks
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Wall, Steven Freeman, Sean Freeman, Bryan Wall , Derek Roy, Steve

Oct 15, 2020

Walls Ford responded

Norman, Thank you so much for your review and your recommendation! We look forward to providing your automotive needs for many more years!

August 25, 2020

Dealership Rating
Employee Rating

I Trust Sean Freeman emphatically! Always ask for Sean whenever I can. Professional and courteous. Willing to help any way he can. Will go back! More

by Barry J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2020

Walls Ford responded

Thank you, Barry, for taking the time to share your experience. So happy to hear Sean does such a good job taking care of your concerns - we're lucky to have him on the Wall's Ford team! We look forward to serving you for many years to come!

May 13, 2020

Dealership Rating
Employee Rating

Honest dealer that takes pride in their product Great family owned business that takes pride in their brand and dealer. Circled around only to find out I had the best deal and choice with them. Had More

by Ozan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Crescitelli

May 14, 2020

Walls Ford responded

Hi Ozan, Thank you for making the trip up! Our goal is to be up front and transparent with our pricing, and I'm glad you found that to be the case! Glad Service provided a quick response to the minor problem. Hope you'll try them out when it's time for regular service. Please come back and visit anytime. Most of all, enjoy your new Mustang!

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