For days we were trying to figure out what we wanted and where we wanted to go. Finally decided to go to the Frankfort location. Sam and Tom gave us exceptional service. Glad we choose there.
The dealership was great they really helped me select my first car with ease and there was no pressure for anything! The guys and girls there are great!
"Car buying experience"
I went in very skeptical because I think dealers are always trying to “get over.” However, this experience was quite different. They genuinely listened to me and gave me close to what I wanted. I thoroughly appreciated this experience. I would suggest, however, that the company (not the employees) put some type of kid table in the sales area as it seems to be a family friendly location. However, there is no place for kids to “play” while parents take care of business. There is a tv and LEGO table in service area but that is totally separates from the sales area and most parents wouldn’t want their children some place where they cannot be seen.
"Buying New Car"
- Dirty Harry
Got a good deal on a new Malibu. Tom worked with me on the price, was knowledgeable about new GM vehicles, and answered all my questions while making sure I was satisfied with the purchase. Robert was very clear in explaining all the details of the sale such as taxes, warranty info, etc. It was all a very quick process. I would recommend.
" Great experience second time around!"
We bought our brand new 2009 Malibu at the Frankfort dealership and were so pleased with the whole experience we decided to come back to purchase a Chevy truck. Tom Kelly greeted us in a friendly
and professional manner and helped us find the truck we were looking for! He was awesome from
start to finish! Would highly recommend this dealership!
"My new truck "
Tom Kelly was awesome ! I got my truck I wanted ! So happy 😁 I had a great experience will recommend to anyone ! Great team of people to work with .
"Great friendly service. "
Tom Kelly, our product specialist, along with his team worked tirelessly to get us the car that met our needs at a price we could all agree on.
Buying a car can be a stressful experience but Tom made the deal work for us. He was a pleasure to work with and we appreciated the timely way buying our new van worked out.
"Quick and Easy Purchase"
I came to Phillips Chevrolet of Frankfort because of an outstanding customer service experience I had while getting my oil changed in my 2015 Hyundai Elantra. The time came where I needed to buy a car because of future transportation issues with having to share a car with my sister who will both be attending and commuting to college, I am also in college and as well commute to and from campus. It would be impossible for both of us to attend college and commute at the same time with just one car. I already knew I wanted to go with Chevy and was looking at a few used Silverado's. I went in to look at a 2012 Silverado and spoke to Tom Kelly about pricing. I knew I wasn't purchasing anything that day, I just wanted to look at some options. I scheduled an appointment with Tom for the next day. During our second time meeting with Tom, we went over some numbers of various trucks and came to the conclusion that a truck could not be in my price range. I still wanted to drive a bigger car then a sedan so we went on to look at the 2018 Equinox's. We found one that would be within my budget and began to search for the most cost effective financial option for my needs. Both Tom and Sam Darwish, a Sales Manager, were outstanding and honest. They did not force me or make me feel like I needed to leave that night with a vehicle that would be out of my price range. They both worked extremely hard to have me leaving that night satisfied. Everyone that I dealt with during this purchase were outstanding including, Konrad Chatys and Robert Noer. I am planning on returning to Phillips Chevrolet of Frankfort when the time comes to purchase a new vehicle, hopefully a brand new Silverado. I am looking forward to bringing my Equinox in for normal maintenance because I know that each time will be a pleasant experience.
"Tom was the best!"
Great place to buy a car. Tom was a great salesman who was easy going and zero pressure. Great selection of vehicles too. Would do business again