Tom Nerreau | Page 78

Our new(certified pre owned) Ford Focus Everyone here has been great to my son and I. Elena set up our appointment, and Darlene Miller was extremely helpful in getting the car ready and meet Everyone here has been great to my son and I. Elena set up our appointment, and Darlene Miller was extremely helpful in getting the car ready and meeting with us, answering phone calls, emails, and taking the day off to get the car ready to drive away. Her assistant Yogi was always on the scene, ready to jump in as needed. Shoutout to Tom who handled our financial matters. More

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Nice experience Gary and his colleagues were professional, efficient and friendly. They helped answer questions about returning my leased car and gave me a good deal Gary and his colleagues were professional, efficient and friendly. They helped answer questions about returning my leased car and gave me a good deal on a new outback. Very happy with the experience at Garavel. More

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Great experience! Second Subaru purchased, but first time buying from Garavel. Wish I had purchased my first car with them! Great customer service and really worked wit Second Subaru purchased, but first time buying from Garavel. Wish I had purchased my first car with them! Great customer service and really worked with me and my budget to walk away with the perfect certified-pre owned car that fit comfortable within my budget! Joe and Tom went above and beyond! More

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One happy new Subaru owner! A friend recommended that I visit Garavel Subaru in Norwalk and I couldn’t be happier that I took their advice. Paul, Sergio, and Tom were friendly, h A friend recommended that I visit Garavel Subaru in Norwalk and I couldn’t be happier that I took their advice. Paul, Sergio, and Tom were friendly, helpful, and knowledgeable from start to finish. They listened to my needs and helped me find a vehicle that perfectly fits my lifestyle. I will recommend this dealership to anyone I know in the market for a new vehicle! I cannot thank them enough for their excellent service. More

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Great hospitality from first step through the door! We were welcomed immediately and felt at home with everyone. We weren't pressured at all and after completing the paperwork and before driving away we We were welcomed immediately and felt at home with everyone. We weren't pressured at all and after completing the paperwork and before driving away we were given some gifts and met employees in the parts and service department. Will definitely recommend this dealership to my friends and family. More

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Smart, honest, responsive and efficient. I'm a repeat customer to Garavel for all of the above reasons and more. I trust the team and am comforted by the collegiality on the sales and servic I'm a repeat customer to Garavel for all of the above reasons and more. I trust the team and am comforted by the collegiality on the sales and service floor. I've never once felt that I'm being "sold" a 'bill of goods' or pushed into something that we don't need or want. Information is thoughtfully presented and explained. We worked with Chris Scarlett who was terrific, informed and helpful and managed the entire process for us from trade-in to purchase of our new car. We're grateful for the ease of this process and the anxiety-free experience of shopping at Garavel. PS: Lulu that big beautiful dog deserves a shout out too! She helped sell the vibe of Subaru almost as well as the cars themselves. More

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Lease of a 2019 Subaru Impreza We met with Chris Scarlett who is an amazing sales representative for Garavel Subaru. We had never leased a vehicle and we were first time leasers. C We met with Chris Scarlett who is an amazing sales representative for Garavel Subaru. We had never leased a vehicle and we were first time leasers. Chris was very thorough, honest and a nice man to deal with during this experience. Our feelings about leasing were put to rest by Chris. Again, Chris we thank you for your service, and it was a pleasure doing business with you. Thank you Laurie Melisi More

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Miles was great Couldn’t be happier with the service at Garavel. Miles was patient and thoughtful to understanding my needs - fitting me to a car that met but didn’t Couldn’t be happier with the service at Garavel. Miles was patient and thoughtful to understanding my needs - fitting me to a car that met but didn’t overextend my needs or budget. Tom made the finance side a breeze. Highly recommended. More

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A Pleasant Experience All Around Think car shopping for your own car is stressful? Try doing it for your 90 year old mother! Darlene at Garavel put my mom and I at ease immediately, Think car shopping for your own car is stressful? Try doing it for your 90 year old mother! Darlene at Garavel put my mom and I at ease immediately, with her warm, positive and down to earth personality, which helped all aspects of our buying experience, especially during the "test drive". She knew everything about the Forester and could show us all the neat features and answer all our questions. She took her time with us, and made herself available, even on her day off, so that we could close in 3 days. The closing went smoothly and everyone was on time. The car was pristine having been detailed before we arrived. Darlene introduced me to the different departments: Service, Parts, Sales. Everyone was happy and friendly. During the closing, Tom took his time to explain all the ins and outs of the extended warranty options and answer all our questions. There was never any pressure. He was terrific! While signing all the paperwork, my mom looked at me and said, "I can't believe this turned out to be such a pleasant experience". That's saying a lot from someone who, at age 90, has experienced a lot of car buying - especially when we were kids. My mom will need time to adjust to a newer vehicle, especially the digital dashboard. But she'll get there and I feel much better knowing she's driving a Subaru. Thank you everyone at Garavel. More

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Always a pleasure This is the 3rd car we have gotten from this dealer. We work with Gary and he is knowledgeable kind and caring. Helps you through the entire process a This is the 3rd car we have gotten from this dealer. We work with Gary and he is knowledgeable kind and caring. Helps you through the entire process and gets you on your way. He’s like family now to us. Would defiantly recomend this dealership and Gary highly. Service department is amazing deal with Ronnie he is wonderful had a few occasions we needed assistance right away he got us in no problem. Our overall experience has been great we will be Subaru people for the long haul now ! More

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