We were referred to "Smitty" by a friend. We have had a not so great experience buying cars in the past. Smitty made our car buying experience a breeze yesterday. He answered all of our questions fully, did not act aggravated about having to do so. We also dealt with Robert in financing, he equally did a great job and answered questions for us with no hesitation. Great group of guys!
"Great dealership ."
Great dealership. Smitty is the best. If your are in the market for a new car this is the place to go. Great people great service.
"Review from Tim and Gina Bettis "
Smitty was great to work with when we purchased our new car. He was very professional and assisted us in every way in getting the car we have been looking for so long.every. We also appreciate Brian the sales manager in assisting us with our search for just the right car. I would recommend Village Volkswagen to anyone that is searching for their next car. Thank you so much Smitty and Brian!!
"My car buying experience has never been easier!"
Working with Megan, Smitty, and Robert was an absolute breeze! They were incredibly helpful and accomodating throughout the entire process. I would absolutely recommend Village VW and their team when you’re looking to purchase your next vehicle.
"Friendly, comfortable enviroment!"
We worked with Smitty on purchasing our first Volkswagen. He and the entire staff were very friendly and made the process as smooth as possible. Great experience!
"In Smitty we trust! "
This is the 3rd vehicle we have bought from Thomas “Uncle Smitty” Smith at Village Volkswagen. He is top notch and we consider him family now. It has always been an excellent and hassle free experience throughout the whole process of purchasing our families vehicles. We highly recommend Thomas Smith for anyone looking to buy their next vehicle. Thanks again Uncle Smitty!!!
"Low pressure sales tactics do exist!"
I worked with Smitty on the purchase of my certified pre-owned Tiguan, and he made the experience very stress-free by asking about my needs for a new car, answering all my questions, and by not trying to bamboozle me with unnecessary features or price hikes - everything was above board and in keeping with my own pre-purchase research. I'd previously visited 6 months ago when starting my research and Smitty listened to my 'would like' list then and remembered them six months later - truly cares about his customers! If you're in the market for a VW, definitely visit Village VW and ask for Smitty - he's awesome! The financing and paperwork process was also thorough and there was no pressure to purchase additional services or coverage I was not interested in; Dakota Dillard was very pleasant to work with at the end of a very long and busy day at the dealership. Then, when I wanted to make sure my well-loved Jetta was 100% ready for my buyer's purchase, Crockett Griffin made sure I was taken care of to my satisfaction. Thanks for a thoroughly great experience, Village VW!
"Driving 110 miles to buy from Smitty "
Great buying experience with Smitty. No pressure and we were happy with the price. Clay, the lot boy, was very helpful, making sure our new vehicle was clean and that the car and truck we traded in didn’t have any of our personal items left behind. Dakota explained all paperwork and was very cordial. Thomas Smith is a great salesman!! He came in on his day off to make this sale.
"Amazing Customer Service"
Everyone I interacted with was super helpful and had a genuine smile on their face. I visited Villiage Volkswagon a few times during the whole process and each visit was greatly enjoyable. I worked with Smitty, Jeff, Tyler, and Dakota; and the four of them helped to get me in my awesome new Jetta!
Smitty, Joey, Brian, and Victor were awesome!!! They were phenomenal and made the experience very easy!! I love my new Jeep!! Thank you to Village Volkswagen!!