Tom Terrill | Page 54

Professional and Responsive The dealership provided a very good experience. Tom Terrill provided a transparent, professional buying experience that told me Flemington BMW was th The dealership provided a very good experience. Tom Terrill provided a transparent, professional buying experience that told me Flemington BMW was the place to buy my next vehicle. This is my first BMW from Flemington and Tom was fantastic to deal with. His easy tone, professional approach and quality follow up made it easy to stay engaged in the buying process. I took delivery of my car the first week of March and Tom's attention to detail reviewing the car at delivery was outstanding! Thanks Tom! More

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Another Great Experience This is the second BMW that I have received thru Tom Terrill. Tom is very knowledgeable and helpful when it comes to picking out my BMW. I will most This is the second BMW that I have received thru Tom Terrill. Tom is very knowledgeable and helpful when it comes to picking out my BMW. I will most certainly continue to work with Tom Terrill when I need a new BMW. Thanks, Tom! More

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Extraordinary Support to Help Us with a Special Purchase My wife and I have been avid BMW owners since 1990 when we bought our first E30 325. Then...kids, sports, schools, colleges and the commitments that a My wife and I have been avid BMW owners since 1990 when we bought our first E30 325. Then...kids, sports, schools, colleges and the commitments that all that life can bring. We have always wanted an M3. We visited Flemington BMW last Fall after a brief call with Tom Terrill. He let us drive a new M3. Great car, but he could see that we were not comfortable with the balance of every day driveability and performance. So, he introduced us to the 340 and 440 models. After a second test drive and many emails, we settled on a list of options for the 440i that brought it close to the M3/4 feel, but with the every day comfort we had grown to appreciate. Then, the long winter wait while the car was built to our specifications. The car arrived. We couldn't be happier. Tom helped us through the selection, optioning and the various finance options that allowed us to get back to the early joy we had with our first sporting BMW. When we picked up the car, several of the sales staff asked us about the options we chose. They commented that we had built a real BMW! Two Door, Manual Transmission - Rear Drive, Track Handling Package and the Performance-Sound Kit. We did add the heated leather seats because...well...we like those too! Our experience with Tom Terrill and Flemington BMW was excellent. The dealership worked with us in the most professional and patient way. This was a big purchase for us. There was no pressure, but there was a great deal of support to make the process a real pleasure. Thank You Tom! Brian and Debra Hoffman More

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New vehicle delivery experience It's been ten years since we started our relationship with Flemington BMW and Tom Terrill. Tom has been involved with the delivery of each of our fou It's been ten years since we started our relationship with Flemington BMW and Tom Terrill. Tom has been involved with the delivery of each of our four previous BMW's, including our new 2017 540I which we picked up on February 22, 2017. Tom's knowledge, outstanding experience and warm personality has made each new car delivery a truly wonderful experience. In addition, Tom's professionalism and his ability to review and explain any question we might have regarding our new BMW has always made us feel very comfortable in using all of the new features that the car has. We expect our relationship with Flemington BMW and Tom Terrill will continue in the future. Linda and Stephen Green More

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Great Experience I continue to work with Tom Terrill even though there are other BMW dealers that are closer to my home. He is knowledgeable and went out of his way t I continue to work with Tom Terrill even though there are other BMW dealers that are closer to my home. He is knowledgeable and went out of his way to find the car I was looking for. Another great experience. More

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10 Years with Tom! I bought a BMW from Tom 10 years ago and it was an awesome experience. When I decided to stop by Flemington BMW again, I was extremely happy that Tom I bought a BMW from Tom 10 years ago and it was an awesome experience. When I decided to stop by Flemington BMW again, I was extremely happy that Tom was the first person to say hi! We did several test drives and I bought a 535ix the same day! Tom was the same knowledgeable, friendly, relaxed and funny guy I remembered and appreciated from 10 years back. He an Jan in finance made the buying experience a pleasure. I can't recommend highly enough! Thanks! More

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New X1!!! I live an hour and a half from this dealership. I originally went there to purchase a vehicle, and then changed my mind on the model. I shopped arou I live an hour and a half from this dealership. I originally went there to purchase a vehicle, and then changed my mind on the model. I shopped around, but I ended up going back because of their customer focused sales. Tom was extremely knowledgable and just an amazing person to deal with. I went to probably 15 dealerships in several different states in New England, and I can say that Flemington BMW is the best. More

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My New BMW is amazing! The staff at BMW in Flemington are awesome. They are friendly, efficient, and work with their customers needs. Tom spent a great deal of time with m The staff at BMW in Flemington are awesome. They are friendly, efficient, and work with their customers needs. Tom spent a great deal of time with me helping me get to know my new car. Everyone is very knowledgeable and they are great at pointing out the differences between the vehicles and their performance, which helped me pick the right car for me. Jan made super quick work of the finance papers and I was out of his office and into my car while my car was being prepped. Byron is excellent to work with as I have continued to lease cars from Flemington dealerships for more than 10 years! More

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Great Experience! I have owned BMWs for years, but never purchased one through Flemington BMW. I was looking for a new 4 series coupe, and a friend put me in touch with I have owned BMWs for years, but never purchased one through Flemington BMW. I was looking for a new 4 series coupe, and a friend put me in touch with Tom Terrill. My experience with Tom was outstanding. He was professional, knowledgeable, and friendly. He answered all of my questions, was extremely responsive, and made it very easy to finalize the deal on my new BMW. No pressure, no games, like I've experience with other car dealers. It was a pleasure to work with Tom, and I would recommend him to anyone who is in the market for a BMW. More

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Always a great experience working with Tom and the BMW team! I've purchase a lot of vehicles from Flemington BMW over the past 2 decades.328xi, 525i, 528i, X1, X3, X3, X5, X5... customer service is always excell I've purchase a lot of vehicles from Flemington BMW over the past 2 decades.328xi, 525i, 528i, X1, X3, X3, X5, X5... customer service is always excellent from the purchase process through delivery and into service - seamless! From up front car shopping with Tom Terrill, thru financing and service (Mike Riccardi and Jim Hierl are the best) always a great experience. Tom recently sold us a pre-owned 328xi that is going to be titled out of state, and he and Flemington BMW even handled the out of state registration process! I've purchased 3 or 4 BMW's from Tom, always a pleasure working with him. He always takes to time to understand my requirements and patiently provides multiple quotes until I find the right vehicle (and financial deal) that makes sense for me. More

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