Tom Terrill | Page 62

New Car purchase I was shopping around for my first BMW. Flemington BMW had the car I was looking for. Started with an email exchange with Elizabeth Veronneau, who gre I was shopping around for my first BMW. Flemington BMW had the car I was looking for. Started with an email exchange with Elizabeth Veronneau, who greeted me when I visited the first time. Very friendly. She introduced me to Tom Terrill who I ended up working with for the purchase. Tom was very knowledgeable, and courteous. He was thorough with all aspects of purchase. Spent a good amount of time going over the vehicle delivery. A very pleasant car buying experience. More

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No nonsense product knowledge Tom was low key and knowledgeable. Able to answer questions and teach the product without being pushy or putting on aires. Thanks for a great buying Tom was low key and knowledgeable. Able to answer questions and teach the product without being pushy or putting on aires. Thanks for a great buying experience More

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Another Fantastic Experience! This was my 3rd vehicle purchased from Flemington BMW and the 2nd time I've dealt with Tom Terrill. Tom is still the best! He is extremely knowledgeab This was my 3rd vehicle purchased from Flemington BMW and the 2nd time I've dealt with Tom Terrill. Tom is still the best! He is extremely knowledgeable of all aspects- from the vehicles to the purchase process and is one of the most personable guys you'll meet. Tom and the team at the dealership are very professional and have always been able to work with me to "make the deal." Jan Blakley is also the man when it comes to the finance aspect of the process- also a great guy. I will continue to use Flemington for future BMW's and Highly recommend them!! More

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Awesome experience I recently purchased a car at Flemington BMW. Tom Terrell worked with my partner in the past and helped me find the perfect car. He was so nice. Al I recently purchased a car at Flemington BMW. Tom Terrell worked with my partner in the past and helped me find the perfect car. He was so nice. Always pleasant and helpful. He kept in touch with me via email and telephone but he found a car for me so quickly we didn't have to correspond very much!!!!! He explained all the features to me and followed up the next day. It was the best experience I've had leasing a car, ever. I don't live or work close to Flemington BMW but plan to use their service department and, in the future, if i can part with it, lease or buy another car down the road. Thanks Tom. It was a pleasure working with you. Jan and Vince were great. The paperwork went quickly and my test drive went without a hitch. Thanks guys. Marianne More

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Flemington BMW Excellent service from the entire staff, especially Tom Terrill, no pressure a very comfortable experience. Tom communicated with me regularly about Excellent service from the entire staff, especially Tom Terrill, no pressure a very comfortable experience. Tom communicated with me regularly about the status of my order. He is an excellent client advisor and was a pleasure to work with. More

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Great experience from beginning to end! This is my second time at Flemington BMW and both experiences were good. Tom Terrill, my client advisor, could not have been more accommodating and he This is my second time at Flemington BMW and both experiences were good. Tom Terrill, my client advisor, could not have been more accommodating and helpful. Dealership experiences can be horrible, but with Tom it was solid, professional, and supportive all the way through. I never felt any pressure and I never felt rushed. I'd recommend the dealership and especially Tom to anyone! More

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Stellar service from the pre-sale through post-delivery Was absolutely thrilled with the level of customer service I received from the moment I walked into the dealership through taking ownership of my new Was absolutely thrilled with the level of customer service I received from the moment I walked into the dealership through taking ownership of my new car. More

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No Pressure Great sales service. No gimmicks. Tom worked with me for an affordable deal within my budget. No pressure. Very knowledgable about the car he was sell Great sales service. No gimmicks. Tom worked with me for an affordable deal within my budget. No pressure. Very knowledgable about the car he was selling. Found a car that fit my requirements. Went in one day and came back the next to pick up the car! More

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Still simply the best Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you Every time I walk or drive into Flemington BMW it's like coming home to a warm and familiar place you want to come back to. No dealership can make you feel as good about a purchase and they make it look easy. I'm sure the is a tom of effort in building this great culture. Again simply the best!!!! More

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Awesome experience from beginning to end! Not having bought a new car in a number of years, I was not sure what to expect. From the first time I walked in the door to the time I drove home in Not having bought a new car in a number of years, I was not sure what to expect. From the first time I walked in the door to the time I drove home in my new car (535 xi), the entire staff was not only courteous but also respectful and extremely knowledgeable. My main point of contact was Tom Terrill. He is extremely thorough and knowledgeable about the various products. What impressed me most was his professionalism and ability to listen to me and discern what was most important in choosing a new car. He is also very patient and went a few extra miles to make sure I was taken care of. Tom was able to take an otherwise stressful process and make it into one that I actually enjoyed. He really cared about me and my decision. He is not pushy and has integrity, it's not just about the "sale" with Tom. Finally, it is evident that he wants to turn what is normally just a transaction into a lasting relationship. A few of my friends have used Tom in the past and they all say the same thing about him. I also dealt with Rebecca Kosar. She is extremely outgoing and also very knowledgeable about the various products. Again, she, too, was able to turn a transaction that normally causes stress and anxiety into one that was extremely pleasurable. I would recommend Flemington BMW to my friends, family and colleagues. More

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