"Great and easy car buying experience, again!"
This was our second experience with Tommy & AAA Car Buying. The first time was a couple of years ago for a new car (even including financing, it was a great deal), this time was for a used car which he also found a great price to our desired specifications. He patiently listened as we were not 100% sure which make of vehicle we wanted, and professionally and respectfully gave us information to consider. AAA took care of everything in the process and really was one stop shopping. It's a very different car buying experience from the traditional "walk into a dealership" so if you like the thrill of the hunt and negotiating side of things this may not be for you. But for us, after I test drove some make and models elsewhere I could narrow our search and give him specifications. Tommy did all the hunting for us, and because he knows the ins and outs and has the contacts, he quickly found and found us a great deal. Because he has done this for us twice, we couldn't go back to the old way of car buying. Plus AAA literally took care of all the associated paperwork, title, tags, & contacted the insurance company, and the car was delivered to our door and our old car was driven off.
"Nervous breakdown averted!"
Tommy was so kind. He listened to me and helped me calm down when our car died. We had not been in the market for a car but he walked me through all the options and helped me clarify what we needed to do. He actually located a car he thought might work while we were still on the phone. Two days later a beautiful, spotless used car was delivered right to our door! This is the way to go! We'll never shop at a dealership again!
"Outstanding Car Buying Experience - Twice!"
- Chuck R
In 2016 we decided to purchase a new Subaru Outback, We went to our local Subaru dealership where the salesman was extremely aggressive in insisting we purchase the car that day if we wanted the best price. Being put off by this we left and then a friend from Phoenix told us about AAA Auto Buying service. She enthusiastically told us all about her recent experience getting a new vehicle through them without all the hassle and pressure of going to the dealership.
So we contacted North Carolina AAA Car Buying Service and Tommy Ballard was our salesman there. Through him we ended up getting a new 2017 Subaru Outback Limited with all the bells and whistles we wanted for a great price. Best of all though, Tommy arranged for everything to be done for us including delivery of the new vehicle right to our front door! Needless to say we were very impressed and happy with the whole experience.
We loved our new Subaru and had owned it just over a year with less than 10,000 miles when an out of control driver hit us almost head on. Thank God for the Subaru's instantaneous air bag and side air cushion deployment, safety belts and overall super safety features and design! Although we had a couple minor injuries neither my wife or I were seriously injured in what otherwise could have been a very serious, if not fatal accident.
So we called Tommy Ballard again. In one day he found us another new 2017 Subaru Outback Limited with all the same options and features, plus a few more, than we had on our previous Outback. Even better news was that this time it cost even less than the one we got last year!!!
Thanks to Tommy and all the North Carolina AAA Car Buying experts for helping us out. We hope we don't have to get another one anytime soon. However, if we do you can bet our first call will be to AAA Auto Buying Service and Tommy Ballard!!!
"It was the best car buying experience I’ve ever had "
I’m 64 and have purchased quite a few vehicles since age 16. Tommy through AAA made this the smoothest, most efficient , least time consuming and greatest cost savings of all my automobile transactions. He then delivered the car to my home where we completed the sale in less than 15 minutes.
The service i received was much more than expected and definitely appreciated. I will tell all my friends about this great experience and obviously use Tommy & AAA the next time I go car hunting.
"Happy and Relieved!"
After being jerked around for about a week trying to negotiate with a local dealership, a friend recommended that I call Tommy Ballard. Two or three phone calls and voila! I have a new car! And the price was about $2000 less than the quote from the dealer. Plus, the car was delivered right to my house. The frustration was gone, and I have the car I wanted! I highly recommend Tommy and the AAA Car buying service.
I doubt I will ever go through a dealer again. Just go find the car you want and then call Tommy.
Other Employees Tagged:
Lexus rep Brian Gast, AAA rep Charlie Wilbraham
Time was my greatest concern with finding a vehicle (needed one asap!) And Tommy worked wonders finding me a fantastic vehicle within my budget in less than a week! It even came with extra features i wasn't expecting! I recommend him to all my friends looking for a knowledgeable and trustworthy salesman that won't just give you the run around.
- AAA car #2
Prompt professional experience. Tommy was very helpful and quick to respond to any questions. The whole experience is so much easier than actually going to the dealership. My son is turning 16 in a few months so Tommy will be getting another call from us soon.
"The very professional sales and service received from AAA."
- Go Army!
I must say I have never received such great service in purchasing a new car as this, my first experience with AAA Services in Charlotte NC. My dealings with Tommy Ballard were just plain enjoyable. The phone conversations and emails were both very responsive and informative. His knowledge was very helpful in making my purchase.decision. The other part of the team was John Belk who delivered the Honda (full of gas), answered my questions and made sure the car ready to roll. And, then take my trade in back to Charlotte, a very professional gentleman. AAA is my" go to " company in the future.
What I liked most was I didn't have to go thru the hassle with a dealership!!
Thanks guys for your great service!!
Other Employees Tagged:
"The Only Place to Buy a Car"
As far as I am concerned, AAA is the only place to buy a car! They really couldn't make it any easier or more pleasant. I happened to check the site one morning, and saw the car that I needed and immediately called and made a deposit. By the next day, the car was mine, and we love it. Everyone was so nice and helpful. I have 2 other family members that have purchased through AAA, and we have all been super pleased. It is really the best kept secret - but I want them to get more business, so I'm spreading the word!
"Easiest car purchase ever"
We knew what we wanted, and I called Tommy Ballard. Within a couple of calls, emails and a short time; we were given a great offer and made the decision. John Belk delivered the car a few days later, helped us sign papers, gave us a quick tutorial and picked up our trade in It was stress free and easy.
Other Employees Tagged: