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Mazda of Valley Stream
Valley Stream, NY
115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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115 Reviews of Mazda of Valley Stream
March 29, 2024
The first experience I had with them was really good! The second time around they tried charging me 9% interest. My car had died so I wasn’t as prepared! I called them out on it and I was told they didn’ The second time around they tried charging me 9% interest. My car had died so I wasn’t as prepared! I called them out on it and I was told they didn’t realize that Mazda was offering 3.9% on the mazda 3 carbon edition. Beware!!! The finance guy and manager are shady. More
by mbkmsun
Employees Worked With
Tommy McGuinness, Mohamad Hanif, Kevin Persaud
Helpful March 27, 2024
While the process to get the car was smooth, the day after I left the lot I was told by multiple people that they could barely hear me on Bluetooth. I called about this issue and was told it was a known after I left the lot I was told by multiple people that they could barely hear me on Bluetooth. I called about this issue and was told it was a known problem and they are working to patch it out and may issue a recall. I called later to see if there was anything else that could be done and got in touch with the person who sold us the car, William Perez. Mr. Perez essentially told me there was no issue because he couldn't himself confirm it, despite someone in the facility already saying there was. He essentially called me a liar and, when I said the bit about the possibility of a recall, was told "then it must not really be a problem yet." No mention of this issue was made to me prior to leasing the car by Mr. Perez. More
by Jbaum
Employees Worked With
William Perez
March 24, 2024
Leased a CX-30 here and everything went smoothly and efficiently. Mohammed was a knowledgable and attentive salesman and I feel that I was offered a very fair deal from the start. efficiently. Mohammed was a knowledgable and attentive salesman and I feel that I was offered a very fair deal from the start. More
by J. D.
Employees Worked With
Mohamad Hanif
March 10, 2024
We had a great buying experience at this dealership. They had the exact CX-50 color and trim we wanted in stock, were very fair, and our salesperson, Mohamad Hanif, was fantastic. It was an extremely sm They had the exact CX-50 color and trim we wanted in stock, were very fair, and our salesperson, Mohamad Hanif, was fantastic. It was an extremely smooth transaction. I highly recommend that you stop and see Mohamad if you are considering a Mazda. More
by JVM225
Employees Worked With
Mohamad Hanif
February 28, 2024
On my 3rd lease of the Mazda CX5 with them and I will never go anywhere else. The entire staff is amazing. Stephen goes above and beyond. Kevin and Persaud make everything seemless. Save yourself alot t never go anywhere else. The entire staff is amazing. Stephen goes above and beyond. Kevin and Persaud make everything seemless. Save yourself alot time and just go here. More
by angrosey
Employees Worked With
Stephen Otto
February 10, 2024
Incompetency and arrogance like I’ve never seen before. Five weeks trying to resolve an issue with the rear speakers in a car I just leased. When I call, I get put on hold for 10 minutes, and when someone Five weeks trying to resolve an issue with the rear speakers in a car I just leased. When I call, I get put on hold for 10 minutes, and when someone picks up the standard answer is “I don’t know “. While voicing my displeasure to the GM Kevin on February 9, he told me I should calm down or I could drive off the lot with a defective automobile. Ruthie, the service manager, claimed I never told her there was an issue with the rear speakers specifically. In essence, calling me a liar. At this dealership, the customer is never right. More
by himz64
Employees Worked With
Ruth Murphy
December 07, 2023
I am a more than happy and satisfied customer and would like to share my amazing experience in purchasing the CX-90 today with Cesar Reinoso and Tommy McGuinness at Mazda. Not all car dealerships are the s like to share my amazing experience in purchasing the CX-90 today with Cesar Reinoso and Tommy McGuinness at Mazda. Not all car dealerships are the same and we can attest that the service we got today was above and beyond. Cesar expertly helped us through finding the right car for us and guided us through the entire process. Meanwhile, Tommy provided a transparent breakdown of all the financial details, giving us the chance to make very informed decisions about the available services. Cesar and Tommy stand out as some of the most charismatic, positive, and welcoming individuals and made the buying experience extremely smooth, stream-lined, and comfortable. Their approach is refreshingly not pushy, and they have the rare ability to really listen to their customers. Moreover, they are very patient, and it is obvious that they are committed to helping people find the car of their dreams. Cesar, in particular, is very well-mannered, gentle, and soft-spoken, coupled with a high level of attentiveness. It did not feel like he was there to sell me the car, but rather make sure that all of my needs were taken care of. If I could give more than 5 stars I would – Cesar and Mazda of Valley Stream will take care of you as their own! Thank you for an amazing buying experience!! More
by Agus Sutanto
Employees Worked With
Cesar Reinoso, Tommy McGuinness
September 08, 2023
I would not purchase a vehicle from this dealership again. On top of that Mazda Corporate is terrible. We purchased a used vehicle and the finance person switched up what was agreed upon. We sat dow again. On top of that Mazda Corporate is terrible. We purchased a used vehicle and the finance person switched up what was agreed upon. We sat down with him and he went through the documentation fast on his desk computer. At the end offered the certified check for $7,500 and he said, oh no you can return that to the bank. We were like what, oh he made the whole amount less the down payment into the loan, which almost doubled our monthly payment. He said you can pay Mazda the amount and it will go to principal. Well it won't lower the monthly payment. We've reached out to corporate and have gotten nowhere in the past month with this. The finance guy makes money on higher loans, they don't care about you! STAY AWAY!!! More
by Screwed by Mazda
Employees Worked With
Kevin Persaud
August 04, 2023
Always great service when I drop my suv off. Nor do I wait very long. The staff here is caring and thoughtful. They really work with you and the best part- they are NOT pushy, unlike every other Nor do I wait very long. The staff here is caring and thoughtful. They really work with you and the best part- they are NOT pushy, unlike every other dealer! More
by Ellebruno12
Employees Worked With
Mohamad Hanif, Rennert Jared
