Tony Chang
Tony Chang at Toyota Marin

Tony Chang

Direct Sales

Toyota Marin

445 Francisco Boulevard East
San Rafael, CA 94901

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10 Reviews
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10 Reviews

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10 Reviews of Tony Chang

January 24, 2020

Dealership Rating
Employee Rating

Keith was very helpful and patient. He let me drive the cars immediately before talking about prices and he didn’t force the cars on me like I’ve felt at other dealerships. More

by Mileswhelan
Recommend Dealer
Yes
Jan 27, 2020

Toyota Marin responded

Thank you for your great review, Miles! We're glad to have Keith on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 04, 2019

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Good experience for a stressful situation Keith Uriah was low-key, informative and guided me through the process, including helping return my rental car. As a widow, this was the first time I More

by Mary A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Ural , Carlos who helped me complete the paperwork.

Oct 08, 2019

Toyota Marin responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Diana Kennedy - General Manager - 415.257.4343

October 02, 2019

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We Love Toyota Marin The best experience we have shopping for a vehicle, the staff are friendly and respectful, very knowledgeable and answered all our questions, very was More

by TOYOMOTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger , Christian Cortez

Oct 03, 2019

Toyota Marin responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

July 24, 2019

Dealership Rating
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Excellent Thank You to Tony and Arth of Toyota Marin. Excellent service. Always there to help, great customer service. Would definitely do business with them ag More

by RJY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger, Arth Parciso

Jul 25, 2019

Toyota Marin responded

This is the awesome experience we seek to provide! Thank you so much, Diana Kennedy - General Manager - 415.257.4343

July 24, 2019

Dealership Rating
Employee Rating

Superb experience !!! Thanks to Art , Tony , & Cathie, great customer service. Knowledgeable about the cars & finances ,very smooth transaction.Keep up the good work. Would More

by Cubes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger, Arth Parciso

Jul 25, 2019

Toyota Marin responded

It was our team's pleasure to take care of you! Thank you, Diana Kennedy - General Manager - 415.257.4343

May 16, 2019

Dealership Rating
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Excellent service! I received excellent service that was painless and quick! Most important was that I trusted the dealership staff and the excellent service that Tony C More

by Bella1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cathie Badger, George Tenido

May 20, 2019

Toyota Marin responded

Bella, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 30, 2019

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Very friendly customer service I walked into Toyota Marin and I had a pretty solid idea on what car I wanted, nonetheless it was a custom order and I expected it take months. I wrot More

by Ricardorrg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 03, 2019

Toyota Marin responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Diana Kennedy - General Manager - 415.257.4343

April 05, 2019

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Employee Rating

Excellent Service and Wonderful Buying Experience! Tony Chang was thorough, patient, knowledgeable, and provided a great experience for both my wife and I during the entire informational gathering, tes More

by Meraudery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 10, 2019

Toyota Marin responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Diana Kennedy - General Manager - 415.257.4343

November 29, 2018

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Great customer service Tony was very welcoming and extremely professional. He knew exactly what I was looking for and managed to get it for me. Stayed in communication wi More

by 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Xiomara Fuentes

Dec 03, 2018

Toyota Marin responded

Thank you so much for the wonderful review of your experience at Toyota Marin. Tony is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, Diana Kennedy - General Manager - 415.257.4343

August 20, 2018

Dealership Rating
Employee Rating

Tops in All I bought my 2010 Prius Hybrid and this year, the 2018 Prius Prime, a great car! You will be smiling after you visit Toyota Marin!! More

by Kaz1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lee Jones, Daniel Medina

Aug 23, 2018

Toyota Marin responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Diana Kennedy - General Manager - 415.257.4343