Tony Reid
Tony Reid at Lake Norman Chrysler Dodge Jeep Ram
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Tony Reid

Sales

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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4.7
48 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

36 yrs, 7 mos

4.7

48 Reviews

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48 Reviews of Tony Reid

December 31, 2023

Dealership Rating
Employee Rating

very easy process. manager and team are top notch. would recommend and will be back in the future More

by fbrown13z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 01, 2024

Lake Norman Chrysler Dodge Jeep Ram responded

All of us here at Lake Norman Chrysler Dodge Jeep Ram appreciate your positive feedback. Thank you for your business and we look forward to working with you in the future!

December 24, 2023

Dealership Rating
Employee Rating

I was very impressed with the good level of service and the friendly staff here. More

by lope_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juwan Clark

Dec 26, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave an excellent rating. We can’t wait to have you back at Lake Norman Chrysler Dodge Jeep Ram!

November 23, 2023

Dealership Rating
Employee Rating

Tony was great to work with. He made the vehicle ordering and delivery process seamless. More

by kbnikhil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2023

Dealership Rating
Employee Rating

This was my 2nd purchase from this Dealership and I can't say enough great things about the whole experience. From the time we entered the building, Tony (our sales guy) gave us 100%. He made the process s More

by TAMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Tami, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2023

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Employee Rating

Great experience all around every time I purchase here… This is my fourth vehicle in a year and a half and the entire staff always see that my experience is an amazing one… Thank You More

by panstar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Cauble, Phil Grainger

Dec 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Panstar, thank you so much for your positive comments about Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2023

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Employee Rating

Very friendly staff! They very kind and knowledgeable about the vehicles they handle in the center. More

by swany4468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Guidi

Dec 02, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Swany4468, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 12, 2023

Dealership Rating
Employee Rating

the salesman did not mention to offers before to buy the truck, I only received one key, supposedly I will received other next week, he did not offer me the warranty extension of the 100k or 125K the counte More

by Ivan Mtz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 13, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (704) 896-3800 when you have a chance. We look forward to hearing from you.

September 12, 2023

Dealership Rating
Employee Rating

I received excellent service from Tony Reid in the purchasing of my vehicle. He was very professional and courtesy in handling the process. Jacob was very good in handling my service need for th More

by kfaith4us
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Prescott - Service

Sep 14, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Kfaith4us, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2023

Dealership Rating
Employee Rating

Unable to satisfy the customer service after purchasing a used vehicle and warranty. I was then send to the dealership for service they couldn't provide. Put wrong tire on vehicle I purchased More

by jeancannon20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Cauble, Hannah Smith , Michael

Sep 08, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jeancannon20, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We can assure you that the appropriate tires were installed to your vehicle based on wheel and tire size recommended by the manufacture. The tires recommended by the other dealership are an option, but are not the only option recommended by the manufacture of your newly purchased vehicle. We apologize that there was not more that could have been done following our recent discussions and wish you the best going forward.

August 30, 2023

Dealership Rating
Employee Rating

Always handle my services with professionalism. Worth the drive from South Charlotte. Recalls addressed with out reminders.the More

by chefshell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cauble, Dan Gordon, Matthew Finneran , Nick Cerame

Sep 03, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Lake Norman Chrysler Jeep Dodge

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