Tony Rossi | Page 4

Hassle-free experience My husband and I found Mark Miller Subaru to be friendly and helpful without the deceptive maneuvering we've often encountered by other dealerships. My husband and I found Mark Miller Subaru to be friendly and helpful without the deceptive maneuvering we've often encountered by other dealerships. Before we came to the dealership, Tony called us and asked for an idea of what we were looking for, not pushy, but listened to our needs. We were given an honest breakdown on various models, with an assessment of trim lines. To be completely honest, we are avid slaves to Consumer Reports. When we looked up the Subaru Outback and saw "none" listed in the cons section, that pretty much made our decision concrete in wanting to consider the 6 cylinder model. We're happy with our purchase, no buyers remorse. More

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Friendly Thank you for your great service! Everyone was helpful and appreciated. With service though, the work on my prior Subie was not thorough. I’ve had t Thank you for your great service! Everyone was helpful and appreciated. With service though, the work on my prior Subie was not thorough. I’ve had to return time and time again to get things taken care of. More

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Helpful, friendly and efficient Tony called us one morning with a car he felt we might be interested in. We came by and test drove the car. There was no pressure to buy the car. A Tony called us one morning with a car he felt we might be interested in. We came by and test drove the car. There was no pressure to buy the car. After we decided to buy, we were out of the dealership in less than an hour. A couple of hours later the car was delivered to our home. It was the best experience we have ever had at any car dealership. More

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We love this dealership! This is our first Subaru at the age of 70! We felt great dealing with Tony R at the mid town location and would recommend him to everyone. He was thr This is our first Subaru at the age of 70! We felt great dealing with Tony R at the mid town location and would recommend him to everyone. He was through and explained everything with no pressure, just a joyful buying experience. We love our car and just had our first 6000 mile check up with everyone treating us so well and in a timely manner. The technicians were all kind and professional. We are sorry we did not buy from this dealership years ago! More

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Very friendly and efficient buying experience Was in for service and looked at the Outbacks.. Was planning to buy a 2018. Visited with Tony about features I liked. After a 10 or 15 minute Was in for service and looked at the Outbacks.. Was planning to buy a 2018. Visited with Tony about features I liked. After a 10 or 15 minute conversation, he emailed me a proposal for the car I purchased. Complete closing process was well organized and very friendly. Also, had an issue with a flat tire on my current car. Tony and an associate drove to my car, changed the tire, and then drove it back to dealership. Definitely service above and beyond! Thanks!! More

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Above & Beyond! Tony was very attentive, but not overly pushy & answered every single question we had. He was willing to look into every possible option to find somet Tony was very attentive, but not overly pushy & answered every single question we had. He was willing to look into every possible option to find something that worked perfectly for us & we never felt rushed into a decision. We are super happy with our new Subaru! More

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Say goodbye to bad car-buying experiences The entire staff at Mark Miller Subaru Midtown was so incredibly helpful and friendly with us throughout our entire experience. My wife and I tend to The entire staff at Mark Miller Subaru Midtown was so incredibly helpful and friendly with us throughout our entire experience. My wife and I tend to take a bit of time to make small decisions, let alone bigger ones like buying the right car. Not only did we never once feel pressured to make a decision, but rather were encouraged and invited to take as much time as we needed. We took so many test drives and asked so many questions I would've hated us, but not once did I feel like I was annoying to anyone. In fact, every question was answered in the same friendly and patient way as the first. We've been trained to expect bad experiences with buying cars, but every single old cliche is extinct at the dealer. It truly was like buying from an old friend or family member, which they'll certainly now be to us for life. Roger, Tony, Steve, Carlos, and many others treated us like gold from when we first drove onto the lot to when we left with our new Crosstrek. But the BIGGEST reason I'll be sending everyone I know to Mark MIller is there was no price mysteries. What they said the price was going to be, that's what it was. Game changer. Thanks Mark Miller Subaru for an incredible experience! We can't wait to come in for a pit stop and say hi! More

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Great service Excellent on every level: customer service and service professionals. In on time and service was done very quickly. (Really think it unnecessary - if Excellent on every level: customer service and service professionals. In on time and service was done very quickly. (Really think it unnecessary - if not annoying - to demand that I write a certain number of words or this "excellent" review won't be sent. Whoever added this demand is working to reverse my very positive opinion of Mark Miller Subaru. ) More

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Perfect customer service Tony at Mark Miller Subaru was 100% helpful with the trade in and purchase of a Subaru Outback. They had me out of there in a timely matter and were v Tony at Mark Miller Subaru was 100% helpful with the trade in and purchase of a Subaru Outback. They had me out of there in a timely matter and were very informative about the new car I was purchasing. More

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Great experience Doing business with Mark Miller Subaru is unlike any other car-buying experience I've had. A lot of it has to do with professionalism of Tony Rossi an Doing business with Mark Miller Subaru is unlike any other car-buying experience I've had. A lot of it has to do with professionalism of Tony Rossi and a lot with the promise pricing. Thank you. More

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