This is my second BMW and the second time Tonya has been my salesperson at BMW of Rochester Hills. She is very easy to work with, answers all of my questions, and responds quickly to my numerous emails. I'm grateful that she is my point of contact when I have any questions or concerns. Thanks again!
"Fantastic experience - repeat customer"
BMW of Rochester Hills is HANDS DOWN the best dealership in Southeastern Michigan. Absolutely everyone from Sales, to Service, to Finance, to Management is a pleasure! I was so pleased with my first experience with salesperson Tonya Murray, that I recently returned to her for another purchase! Tonya is everything you could want from a salesperson, she is trustworthy, knowledgeable, thorough, patient, and courteous. .I live closer to at least 2 other BMW dealerships, and I still choose to give my business to Tonya and all the great people at BMW of Rochester Hills because they are so fantastic!
- Lynn McNulty
I leased my first BMW in 2015 and it was a great experience. Tonya was my salesperson and she greatly exceeded all my expectations. She was so helpful and answered all of my questions. I am happy to say I just signed my second lease and I couldn't have done it without her. She is very thorough and knows exactly what the customer is looking for. Highly recommend Tonya and the dealership, very professional and very friendly.
Tonya was so helpful in selecting our brand new BMW. We switched to the Rochester dealership after years at another BMW dealership, and we are very pleased with everything so far. They provided us with lease deals that could not be beat, and all the employees were extremely professional and helpful. We will definitely be continuing our relationship with this dealership.
- Sam N.
I was very pleased with Tonya Murray for the professional service, Prompt returning Phone calls, very knowledgeable and made the whole process simple and easy.
This was my first BMW purchase, I really enjoyed the experience. I visited the dealership a week prior to making my decision and purchasing my vehicle. I met with Tonya Murray and right from the get go she worked very hard to earn my business with absolutely no pressure at all, which I really appreciated! She listened to what I wanted in a car and helped me find the car that fit me. Financing process was easy, got an amazing low rate, and they respected my time when I went in for delivery! Highly recommend BMW of Rochester Hills and Tonya Murray in particular!
Other Employees Tagged:
"Great place "
Tonya Murray made our experience so enjoyable. She knows her products and will try to make you very happy. The dealership has an ambiance of integrity. Now go enjoy your trip for a new car.
"Great service even with a non-BMW vehicle"
I came to the dealership to view their used vehicles, and ended up purchasing a Ford Edge they had recently taken as a trade-in. Even though it wasn't a BMW, I was never made to feel like I got any less priority or service. Tonya Murray was easy to work with and a great help both during and after the sale.
"Excellent Service; Great Deal!"
Tonya Murray patiently helped my 86-year old grandmother pick out a 2018 X 1. Tonya was knowledgeable and customer oriented from the beginning. We will recommend her to our family and friends.
"The service and staff at this dealership were OUTSTANDING!"
- princess p
My husband and I decided to go back to a BMW! What a great
decision! We were so pleased with not only the product,
but the service we received as soon as we entered the
showroom. We were greeted by Kyle who was extremely
knowledgeable in answering our questions. He then
introduced us to Tonya Murray! Tonya was very approachable
in helping us to make a decision on our new BMW. Ladies,
Tonya made sure she addressed ME in the process of purchasing
our new car. She was great in every aspect of this sale. Thank you Tonya!