Tracey Barela
Tracey Barela at Groove Honda
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Tracey Barela

Customer Service

Groove Honda

4955 New Car Dr
Colorado Springs, CO 80923

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23 Reviews
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23 Reviews

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23 Reviews of Tracey Barela

August 25, 2021

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Employee Rating

Thanks, I had hit a pothole 3 days after getting my vehicle. Stephanie in service was over the top helpful. She even checked my vehicle personally. Can’t find better customer service anywhere. Then, th More

by Sagebooks1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Delgado , Stephanie Garcia

Aug 26, 2021

Groove Honda responded

Thank you so much for sharing this with us! We are so happy to hear that we could help and that our team provided you top-notch service. We are here for any future needs, come back and see us!

August 03, 2021

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Employee Rating

Sales has been the best experience. If I’m being honest service has fell short. With the exception of Tyler , Dylan and finally Chris. Troy does not return calls and it wasn’t until I mentioned this to Dyl More

by horneman1730
Recommend Dealer
Yes
Aug 05, 2021

Groove Honda responded

Thank you for taking the time to share this with us. Feedback like yours helps us improve. Our team looks forward to working with you again. Please let us know if there is anything we can do for you!

April 01, 2021

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Employee Rating

Always clean and work is professionally and efficiently done. Staff is knowledgeable and friendly. I am always pleased with the care and service I receive. More

by bburki14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Trevor Chavez

Apr 02, 2021

Groove Honda responded

Thank you so much for sharing this with us! It is always a pleasure working with you, and we look forward to your next visit!

March 31, 2021

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Employee Rating

Aaron F and Mario M were great to work with. Very professional. Did everything they could to help us. Very happy with our vehicle purchase More

by amaclean25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mario Martinez , Aaron Ford

Apr 02, 2021

Groove Honda responded

We appreciate the outstanding feedback, and we can't thank you enough for your business! Come back and see us!

March 04, 2021

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Employee Rating

Freedom Honda is an excellent Honda representative for Honda service!! I appreciate their consistent excellence in service and repairs of my 2008 Honda Pilot. Fred G. Boothe My service representative wa More

by Fred Boothe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marty in service Department

Mar 08, 2021

Groove Honda responded

Thank you so much for the outstanding review! It is always a pleasure working with you, and our team looks forward to your next visit!

February 20, 2021

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Employee Rating

Angelo, Keith and Dylan were both great to work with! Angelo knew the product inside out, very informative and answered all my questions. Keith and Dylan both were easy to work with More

by terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bret Petersen, Eric Holt, Dylan Phillips , Angelo and Keith

Feb 22, 2021

Groove Honda responded

Thank you so much for sharing this with us! We strive to provide every customer with the best possible service, and it is great to hear that the team did just that for you. We appreciate your business and are here for any future needs. Come back and see us again!

January 15, 2021

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Eric, John, and Dylan were a great team and made the buying experience as smooth as possible. Thank you for all of your help, Gentlemen. Sincerely, very satisfied customer. More

by crank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Groove Honda responded

Thank you for the review. We appreciate your business and look forward to working with you again in the future!

September 25, 2020

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Employee Rating

Erik and Mario were extremely helpful and made the whole process easy. I was never stressed out and they definitely took care of me. Thank you. More

by nicole.ledoux1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Holt, Jeremy Lehrman, John Walker III, Mario Martinez , Gilbert La Febre III

Sep 26, 2020

Groove Honda responded

Thanks for the review, Nicole! Glad Erik and Mario made the process easy for you. :)

August 24, 2020

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We are so very pleased with our experience at freedom Honda. Our sales person, Gilbert, was exceptional in answering questions and showing us different cars. He was very helpful in every way and we didn’ More

by Donnabaker1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Martinez, Amy Fox , Gilbert La Febre III

Aug 24, 2020

Groove Honda responded

Fantastic! We're thrilled to hear about your experience at Freedom Honda and we couldn't be happier to know that Gilbert and Mario helped streamline the process!

January 31, 2020

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Employee Rating

Micheal was our sales person and he was fantastic.. listened.. got me right to the car that met my requirements and helped all the way through the purchase process. Rick was the finance person and h More

by Coloradocoffman
Recommend Dealer
Yes

Other Employees Tagged: Ricky Olson , Michael salesperson

Feb 03, 2020

Groove Honda responded

Thanks for sharing your experience with us! We are here for any future needs.

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