"First time buyer, done in 2 hours"
Let’s go ahead and start with the simple things, I knew what I wanted, my price range and how much I could spend on hand.
What did Toyota of Rockwall do with this information? -Delivered
When I say delivered, I mean they were patient, kind, informative and EXTREMELY helpful. Before going to the dealership I emailed them about the kind of car I was looking for and my max price range. They showed me what was in stock, the price of the vehicles and offered to setup an appointment for the visit that catered to my schedule (since I work 12 hour night shifts).
For years I’ve always heard, “Oh those car salesmen will do anything to sell a car! Don’t trust them!” Yeeeeah, maybe a Ford Dealership would do that, but Toyota of Rockwall really made me feel welcome and let me take my time with any decision I had to make. All the while explaining the process and steps where my inquisitive nature was intrigued.
If you want a great deal on a car, top notch service and people you feel you could trust enough to invite to thanksgiving dinner... then look no further. I hope everyone who goes there has the same experience I did!
My personal experience at the Toyota dealership was excellent and wonderful. If you ever go buy a car at the Toyota dealership ask for Tracy Fritts because she is wonderful to work with and she is great sales lady. Also she well work hard for you.
"Tracy was excellent "
Tracy was helpful,information, and a pleasure to work with.
My wife and I were pleased with the experience,
Thank you for this opportunity to state our appreciation
Tracy and Darrell was great. They was very helpful explaining everything to me. I would recommend Rockwall told her to my friends. The Costco auto program is a great program.
"New rav hybrid"
Was treated nice and fair. They worked hard to please me and get my business. I will be recommending this dealership to others. Made buying my first Toyota a pleasant experience
"Quick easy buying experience "
Staff was friendly and respectful of my time. Negotiations went well and the finance office was quick, informative and helpful. My only complaints are that the truck was not full upon delivery (maybe I should have asked but didn’t) and it wasn’t as clean as I had hoped. All in all I’m extremely satisfied and would recommend this dealership to anyone.
"Willing to work with us"
Good experience, sales and finance were willing to listen and work with us. Had the car we wanted ready to test drive and clean ready to go after completing all paperwork.