"Outstanding Serviceon a Difficult Warranty Service"
I had a brake issue on my 2018 Performante. It was handled with extreme customer sensitivity toward me. This dealership has a real genius and industry expert working there. He is Tim McKenna, the GM. In 30 years of car buying and dealing with different dealerships and brands, I have not come across someone as efficient, forward thinking and customer focused as this man. He handled my "difficult warranty claim" related to a brake pad failure with great poise and knowledge of Lamborghini and customer service at the factory.
Others that I dealt with were Mark Plummer and Travis Cearly and they both were excellent.
I like the dealership and people and service...but come on...300k for a car, $550 for an oil change and no loaner cars; in fact got a ride home in a 10 year old Ford F-150 and then pay for Uber to get back to pick up my car? I expected so much more, but then apparently this is typical for exotic dealerships. So why not just take care to specialty shops where I get a loaner?
People and place is nice...just expected a loaner or something better to pick up and drop off car!
"Lamborghini Huracan in for service"
I want to thank Travis and the entire L of D staff. They communication and helping me with my schedule was more than expected. Car was ready before I was told it would be ready and Travis emailed and followed up with a text to make sure I knew.
Great teamwork and always a pleasure to deal with .
I hope to acquire another car from them soon.
Dr John Gober
"Purchase of a 2016 Lamborghini Huracan"
I had the opportunity to select which supercar would be my next purchase. Porsche GT3, Ferrari 458, McLaren 650S/570S, Lamborghini Huracan or Gallardo. I stopped by Lamborghini Dallas because of their huge selection of cars including Huracan, Gallardo, McLaren 650S and 570S. I was able to view, compare and select the car of my choice. The salesperson was incredibly informative and helped me to find the car that best fit my requirements, a lightly used 2016 Huracan. My next question was financing. They had that covered as well with several financing options that made my purchase easy. Overall, my experience could not have been easier or more pleasant. A great staff of sales, financing and maintenance experts. Thank you Lamborghini Dallas for bring an amazing car into my life.
"Track prep and firstoil service"
Responsive to my requests, customized for my needs, confidence inspiring. The staff were knowlegeable and completed the service in a timely manner in addition to answering my questions and advising me.
The sales experience was very polite and thorough. I would recommend the salesperson to anyone. Also, the service for my performente was done proffessionally and fast.
Thankyou, Charles Meeker
"Another great car !"
I have just received by third Lamborghini, all bought and traded with Lamborghini Dallas over the last 6 years. I have had many interactions with this professional team, and have enjoyed the experience of obtaining the cars, almost as much as driving them ( almost, LOL ! ). They have made what could be a complex purchase straight forward and as simple as it can be. Always very fair with me, and the product has always been well supported. Scot Whitworth has been my point person the whole time, and is great, but everyone there has been helpful and supportive at one time or another. Louie, as always helped smoothly arrange the finance. Kudos to Jose for the X-Pel Wrap! A great dealership to work with. I have been proud to recommend them to my friends both here, and around the country. You can't go wrong with a Lambo, and certainly not with this team behind it.
"Honest / quick service @ fair price "
I was very pleased to be able to get right through to service & speak with Travis
He was very helpful over phone. Being I was over an hour away I greatly appreciated that !
We decided I needed to bring my Lambo into the dealership.
When I arrived Travis greeted me at the showroom door !
Then immediately took my car into the shop
Diagnosed the issue, and as he suspected it was what he thought it was ( when we spoke earlier on phone )
He did exactly what he told me he was going to do ( even took me into shop & showed me the issue )
He also charged what I was quoted over the phone w/no upcharges or games played once I was there & car in shop.
While waiting, I spoke w/ John Hrad & Tim McKenna. These guys are both very knowledgeable & wanting to help in any way
Soon after Travis had Fixed it within an hour ( as promised ) and on my way I went.
I will defiantly be back & am planning on doing more auto business w/Lambo Dallas very soon
THANKS GUYS !
"2nd time around "
- Precise 1
We brought our 2013 Gallardo in for a oil change and left with a 2017 Huracan. Most expensive oil change to date. Scot Whitworth and the entire team at Lamborghini of Dallas are always a pleasure to deal with. We had them paint the wheels black and change over a built in radar detector, they turned it around in a couple of days. Scot is extremely responsive and professional, making the transaction worry free. Louie Bonsukan goes above and beyond as well. The paperwork was ready and after 10 minutes and a few signatures we were out the door, also contacted our insurance carrier to switch out the policy. If you are in the market for a high end toy, look no further than Lamborghini of Dallas. John and Sandi W
"Five Star *****"
John Hrad continues to be the foremost exotic car salesperson in the country. John is extremely knowledgeable with regard to all aspects of the automobiles offered at the dealership. His self education of the new features offered by Lamborgini and other manufacturers continues to set him apart from others in his industry. I have relied on John for more than 10 years to order my new Lamborgini’s because I know that he will use his research to deliver the very best automobile to me that Lamborgini can build. Thank you John for such a rewarding relationship!