"Derek and Travis made my purchase easy👍🏽"
- Cathy Stech
I was VERY impressed at Derek's honesty and his choice to be a salesman for the customer, not the commission. Derek took the time to listen to what I wanted, without ever making me feel like I was being pushed along. He honestly listened to what we needed and helped us to find the Rave4 that wanted at a price that fit our budget (without even knowing our bottom line).
Travis from finance made what is usually the most stressful part an easy experience. He even took the initiative to tell us about a better financial term offer that came in AFTER we had done the initial paperwork the day before. Making more work for himself, just to better fit our needs. Same low rate, at a payment schedule that benifited us.
Together these two have assured that for our next purchase we WILL be back to them and the H team.
Other Employees Tagged:
, Doug Ryea referred us
"Helped me find a great, affordable car!"
- Steve B.
After work I was walking around the lot of Heritage Toyota, looking at their used cars. When I found a few that interested me I decided to go inside, and talk with an employee, it was then I met Dan. Unbeknownst to me at the time, it was actually Dan's day off. Dan had come in the morning of his day off to get one of his other clients into a car! This is an example of the service and care that Dan uses when dealing with his clients. I was greatly impressed with his knowledge, friendliness and dedication.
This was my first time buying a car. Dan and the other employees at Heritage were patient and answered all my questions, they made my first car purchase a good experience.
"Excellent car buying experience "
Shawn greeted us as we walked in the door and made our car buying experience very easy and not stressful. He was attentive and helped us work through the finances to make the purchase work for us. I never felt pressured or rushed, and when we needed things to hurry up, he helped get us out of there on time. I wouldn't hesitate to recommend Shawn to a friend or family member.
Other Employees Tagged:
My husband and I leased a vehicle on Saturday and we were very pleased with Zack and Travis. They were both very knowledgeable.
We purchased our prior vehicle from Heritage Toyota. Great staff and great variety of vehicles that's why we went back there.
The experience at Heritage Toyota was the best I could possibly ask for when buying my first car, all because of the help my family and I received from Chuck Heingartner. His expertise regarding Rav4's was impressive in itself, however what I was most impressed with was his complete honesty and transparency when making the sale. When I realized the time needed to finish the sale would unfortunately overlap with a work meeting, Chuck was as helpful and flexible as possible. Not only did he allow me to pause the sale and go to my meeting, but he actually picked me up from the meeting, and brought me back to the dealership! That level of service is certainly very rare, and greatly appreciated. Travis was also very helpful when finalizing the sale, and was able to explain all paperwork to me in a way that I could understand, which was also much appreciated as someone who's never bought a car before. After a long day, the help of the two of them made me feel totally comfortable with the lease of my first car. Thanks Chuck and Travis!
"My Heritage Toyota Experience"
Recently, I found a used vehicle at Heritage Toyota, in which I liked. I decided to go there and check it out. When I first got there, I was instantly greeted by Chuck Heingartner. After buying the vehicle and going through all the motions to buy it, I can say that my Heritage Toyota Experience was amazing. When looking at the vehicle, Chuck was excellent to deal with. He was very patient, thoroughly explaining very detail, very knowledgeable, and very helpful in every aspect of looking into and purchasing a vehicle. Travis Green from finances was excellent as well, explaining everything in good detail, and also patient as well.
All in all, I strongly recommend going to Heritage Toyota, to check out any new or used vehicle. They have excellent vehicles, and the overall atmosphere at Heritage Toyota is amazing.
"My best car buying experience, ever!"
- Robin Freehart
Josh was so polite. Truly a pleasure to do business with. He answered all questions in a timely manor and never talked down to me, as other car salesmen have in the past ( not Toyota). I have recomended Josh and Toyota to all who have asked.
the sales team was attentive and service team was knowledgeable......and the financial people also
knew their job.....I mostly likely will return......good luck to all
"The Best Experience You'll Have Buying a Vehicle"
I went to Herritage Toyota this past weekend to buy a new truck because that is where my late father had purchased all of his vehicles for 35+ years. Even though there are numerous dealerships closer to where he lived, he insisted on going to Herritage Toyota in Burlington because of the honesty and uncomplicated business style the employees of the dealership upheld. It had been 12 years since my fathers last purchase, and I am happy to say that the same ethical, uncomplicated and honest approach to selling a vehicle to potential buyers are still very much in place.
We were met outside by Shawn who was polite and approachable. He was quick to show us around the lot and give us some choices of trucks in the price range we had discussed. After deciding on what we wanted to purchase, he was quick to get the paperwork to us, had our trade-in vehicle appraised, and took his time going over every aspect of the sale. Next, we met quickly Travis Green who, like Shawn, spent time to go over the paperwork with us and answer any questions we had.
Overall, the entire experience was the best I've ever had buying a vehicle. And, in keeping with tradition, when the time comes to trade in my truck and buy a new one, it goes without saying that it will definitely be at Herritage Toyota.
Other Employees Tagged:
"Awsome time buying a Prius & Tundra with #chuckyfromstowe"
- Alison & Hans Mindnich
I was in panic mode due to an unexpected need after accident. From the second I spoke with Chuck on the phone I knew everything would work out right! Chuck seems to have a crystal ball. He listens, offering wise advise as needed. I felt almost as if I was not buying a car! To top the experience off he is so pleasant and just plain fun to talk to, it makes car buying actually relaxing. It was late the first night I went in but he was able to come up with financing that I was comfortable with, car options I loved and handed me the keys to bring a beautiful Prius home for an overnight test drive! Yay I still can not believe I have such an awesome car so quickly.
And yes this is the second purchase my family has made with Chuck! My son Hans is a professional snowboarder and needed to purchase a new truck for all his adventures. Chuck came up with a great one, but gave Hans many options, never pushing him into a purchase. I was along to co-sign if needed but Chuck was able to secure financing in Hans name alone. Whenever Hans is back in town and in need of maintenance/ inspection Chuck takes the Tundra into Heritage for him. Oh and yes Hans get to use one of Chucky great vehicle for the day too!
Just a great guy and a great experience! Thank You again Chuck!!!! #chuckyfromstowe