"Always a pleasure to buy from here."
6th car our family bought from here and even though there was a bit of a misunderstanding on the last vehicle it was immediately correct to my satisfaction!
"We laughed, we cried, we bought a sweet cruze"
Emily was friendly and knowledgeable. Her staff stayed late to enable a smooth purchase the same-day. She even stayed later to ensure we were faniliar with all the bells and whistles. Highly reccomend Emily and Naperville Cheverlot! Thanks ESmith!!
"My Experience with Chevy"
The sales team at this location rises above expectations. They're kind and they take their time and explain every detail. In 2017 I purchased a New Suburban for my wife. Adulfo originally helped with this transaction. I was in a rush, and he helped make the transition fast and smooth. Great Guy! This year 2018, I purchased a New Silverado for myself. Adulfo was on vacation, but Omar and Emily stepped up to help me choose and purchase my truck. Emily made the transaction very enjoyable, she's very professional and delivered great service! Great Lady!!
Over all the sales force performs at a high caliber degree of customer service!
"Purchase of GMC Sierra truck "
Great service. Worked with me and my budget to make deal happen. picked up vehicle at my work to take care of cracked windshield.
Would definitely return for my next purchase.
"Great team "
- Stefanski Family
Great experience from start to finish. Eddie was great and very knowledgeable. Travis and rest of team were also helpful. We loved that they acknowledged and engaged our 13 and 10 year old in the process.
Thanks for making our car buying experience way better than we were thinking it would go. EMILY was knowledgeable & very patient with us. A big decision with no pressure. TRAVIS’s greeting at the door was professional too.
My daughter needed a car quickly and the folks at Chevrolet of Naperville were very professional and helpful. They were focused on finding the right car for my daughter without any pressure. I was most impressed in how they treated her, professional and with respect. Thanks Ayman, she loves the car.
"No pressure/ friendly sales "
Love this dealership. No games/ no bs. Just friendly honest and upfront sales men. Ignazio was great to work with and highly recommended him. Great prices.
"Drove 250 miles"
We lived in Ohio and were looking for, a specific 2015 Volt, which Chevrolet of Naperville had.
Travis, Ian and Carlos and the service manage (forgot his name sorry) were all very helpful.Travis who is the Sales Manager gave me his cell number and we corresponded back and forth many times. Travis and I made a deal over the phone and agreed upon the price. After we arrived to sign the paper work I discovered apparently Travis lowered the price by so much so we could get the payments in the ball park. I was surprised and grateful.
Ian Lachman, who was the first person who greeted us as we walked into the show room, was very helpful getting the trade-in taken care of, test drive, and processing the agreement. Also, he was a very interesting person just to talk to. We had a lot of things in common. He surprised me two days later by calling me just to see if we were happy with the Volt.
Carlos, who handled the paper work processing was very helpful in explaining the financing and other things including the protection plan, which I was interested in.
The only issue we had and it's kind of funny. The next morning at the motel we noticed the radio antenna was missing. I had not noticed this at the dealer so I don't know if it fell off, was taken by someone overnight or was just not put back on. We called the service department and explained we had just bought this used car. The manager said come on in and he'd take care of it. Which he did within 15 minutes after we arrived at the service dept.
Overall I would give Chevrolet of Naperville an A+. We are very pleased with them and would recommend them to anyone.
"Happy Customer "
I set up an appointment with Mr. Tusa to examine the possibilities of trading in my pick-up truck up on a newer model. Mr. Tusa was both courteous and professional beyond my expectations. Iggy showed me the vehicles they had on the lot while a Service Manager inspected my truck. Upon reviewing the options presented to me and driving a new Chevy Silverado I decided it was the perfect time and the right deal to purchase a new vehicle. All I can say is that “Chevrolet of Naperville” and Mr. Tusa made my experience a very positive one!