"I would buy a car from him again without any hesitation."
I worked with Trevor Jollie. This was a great, no pressure, pleasant buying experience! I have for the most part not had a good experience buying a car (as in almost had to involve law enforcement once) and would usually avoid salespersons like the plague.
Trevor showed me 2 vehicles that fit the basic description of what I was looking for and clearly explained the difference in their features (during which my 5 year old is climbing all over the car trying to see what all the buttons do and that did not phase him). There was never any pressure, never any pushing me to buy even before I said that I was not buying that day, which he respected. Trevor even facilitated my putting a 4 day hold on a vehicle, something I really needed!
If you are purchasing a Honda from Dick Hannah, ask to work with Trevor, you won't regret it.
"He knows how to treat a customer"
Trevor really understands that the customer needs to be happy to make a car buying experience really work. We spoke with him over the phone, then met to find the car we wanted. When they didn’t have it in stock, he arranged for one to be sent, without all the add ones that we didn’t want. Then, after finding me a way to save more money, he picked me up at 7:30 am an hour from the dealership! Scott in financing was equally helpful and not pushy at all. He explained he options and didn’t try to up sell me on anything. The entire experience was a pleasant one from start to finish. He definitely made a return customer.
"There was no pressure and sales person was very knowledgeabl"
There was no pressure and sales person was very knowledgeable. Large inventory with colors and options that work well for me, Also the lifetime powertrain warranty at this dealership was also a big plus. It was also great that my sales person drove my car home for me so I didn’t have to make Another trip later on
"Rocky at first but finished strong. "
Scott and Trevor were the reason I returned to buy the car. They were professional and worked to get me the deal I required to feel comfortable.
"The absolute BEST vehicle buying experience!!!"
From start to finish, it was hands down the best experience we have had, purchasing a vehicle! Trevor J. did a great job from the onset of listening to our wants/needs and tailor the buying experience to our family. He was also very patient and took the time to explain & demonstrate all the features of our new Odyssey. Trevor made it clear he didn't want the experience to be a stressful one and they would do everything in their power to get us the vehicle we wanted at the best price possible. Once we decided to move forward with trading in our old van, the finance team did an amazing job of laying out all our options and were very flexible in allowing us to choose the right solution for our needs. So far, the service after the sale has been spot on as well. Kudos to everyone who we've interacted with at Dick Hannah Honda Vancouver, you have made a client for life! We would highly recommend DDHV for anyone looking to purchase a new/used vehicle.
Trevor Jollie and his Supervisor Scott provided my wife and I a great experience in buying our new Honda Pilot. We look forward to working with them in the near future.
"Excellent Customer Service"
Process was very straightforward and free of gimmicks; they matched another dealer quote with no problems; very happy with the service, finalized deal and vehicle.
"Smooth and excellent! "
Just purchased a vehicle from Dick Hannah Honda and had a great experience. I worked with Trevor J in sales and Noah R in finance, and couldn't of asked for a better sales associate. I got a great deal and the car was super clean. Will definitely do business with them again in the future! I even switched my auto insurance as they have an Allstate office in the dealership. The cost of insurance on both my cars now was less than what I was paying for the one. Overall a great experience and I would highly recommend them!
"Great experience "
Trevor J was very friendly and efficient.He made the experience very enjoyable. And quick . I personally do not enjoy the car buying process and especially have problems when I have to work with several people. He was the only person I worked with except DMV and insurance. I didn’t feel like I was being talked into or bullied.
"Punctual. Knowledgeable. Great service. "
Trevor is very passionate about cars! When you first meet him you will know right away he knows his stuff. He is someone that is going to shoot straight with you and not try to fluff things up. This was one of the biggest things I liked about Trevor. He really takes the time to understand what exactly you are going to be using the vehicle for and making sure it’s the right fit. Overall awesome experience and really glad I was the one who got to work with him!