"Great place! Buying a car was painless, All questions..."
Great place! Buying a car was painless, All questions answered, no pushy gimmicks, salesman (Kurt Long) was easy to deal with. Very happy with the whole experience. Highly recommend.
"I DO NOT recommend Mercedes Benz of Birmingham, or..."
I DO NOT recommend Mercedes Benz of Birmingham, or Mercedes in general. I leased an SUV from them and they put subpar tires on the car that didn't even last 20,000 miles even though they were rated for 55,000. When I called the service department at the Hoover location, I was told that I was really lucky to even get 20,000 miles out of them and that is is completely normal for them to not even last that long. I called the manufacturer of the tire only to be told that that is the only tire the don't warranty because they have a deal with Mercedes and it is a cheap tire. This location also doesn't tell you about all of the fees involved with leasing, so beware. If you do have problems with them, which YOU WILL don't expect that Trey (the manager) will do anything about it. He told me on the phone that he can't help with anything...wonder why he is even there. Long story short, Mercedes isn't what they used to be.
"This dealership is the greatest! Our first Mercedes and..."
This dealership is the greatest! Our first Mercedes and the best car purchase experience of my life was handled by Ghali Bazzi........what a great guy! Everyone at the dealership treated us like family. Thanks also to Trey Dressler and Boubacar Thiam!
I purchased my very first car from Merecedes-Benz and the experience was amazing. As soon as you pull up they are friendly and willing to help you. Caleb was my sales person and he offered beverages right off the back. Sent pictures if I needed them and made sure to be there with me every step of the way since it was my first time getting a car. If you ever visit, ask for Caleb.
Other Employees Tagged:
"So this was my 2nd time with Mercedes and my salesman..."
So this was my 2nd time with Mercedes and my salesman Kurt Long as always he got the job done! Great customer service! Thank you
"Nice, polite, and professional. A great sales agent who..."
Nice, polite, and professional. A great sales agent who cares about his customers. The entire sales staff works with its customers to get the best deal possible
- Glenn Wilson
Bought a 2020 GLS 450 from this dealership. Trey Dressler and Trent Tate were great to work with. The process was very easy and hassle free. Highly recommend this dealership!
"Just bought 2 more cars"
- Redskin in Dixie
Ghali Bazzi is such a pleasure to work with. You get STRAIGHT ANSWERS, unvarnished with no BS! Love dealing with a Sales Executive I can trust. He is amazing and knowledgable.
"Excellent communication and product knowledge "
- Hafiz C
Excellent communication and product knowledge throughout the process! Djiby (Sales), Baboucar, Paul, Trey and Luke were very patient with me and answered all my questions. They know their product very well! I have purchased many cars over the years and this was the best process. Right vehicle, great product knowledge, right price. Never felt rushed to make a decision. Superb team!
"A wow experience at Mercedes-Benz Birmingham Irondale"
My sneak-a -peek drop by at Mercedes-Benz Birmingham in Irondale was anything but a peek. It turned out to be a marvelous adventure!
The staff was awesome ! My salesman Dijby Tall was so attentive and interested in finding the right vehicle for us. He was very knowledgeable about the Mercedes vehicles and was very truthful in all information he shared with us regarding the vehicles.
Kathy was very encouraging and made us feel right at home from the beginning.She is a wonder representative for this company.
Arrie was extremely helpful with instructions on the operations and equipment in the vehicle.She made sure that we were prepared to drive the vehicle home. This little lady knows her stuff!!
Others we came in contact with at the dealership were also very helpful and cordial.