"Trinidad=Smart and efficient! Excellent Customer Service!"
Trinidad: Was very savvy, customer-oriented, knowledgeable, and efficient! He listened to me and didn't have that creepy, anxious to make a sale energy I have experienced for so many other salesmen. He
"Above and beyond! "
I cannot say enough on how good of an experience I had at courtesy Ford. My experience with them was much different than the typical car dealer of the past. They were very helpful and supportive of any of my questions & concerns. There was not the typical high pressure car sales tactics. All of the staff and management that I dealt with were very professional.
The next time I need to buy a new vehicle if it’s going to be a Ford or Lincoln mercury product I will absolutely be going back to see Trenidad Mohammed and Philip Snapp at Courtesy Ford.
Researched a 2018 Ford C-Max for several days, Went to the closest Ford dealer but it just did not work out they did not have the color we wanted, And would not give me what I wanted for My trade-in, So my wife and I headed to Courtesy Ford, (Not my first purchase from Courtesy) Upon Arrivale We were greeted immedeiately By a young saleman (Trinidad), I informed him what we were looking for, He showed us what they had instock both New and Used but either the wrong color or wrong equipment group (remember I did my due diligence), He suggested we go inside so he could search the area dealers for what we wanted and also got assitance from another team member (JEFF), We located what we wanted it was over 200 miles away at another dealer, I then asked them to appraise my trade-in Just a bit low from what i was asking for and i informed them and they agreed to the price i wanted, No haggling at all. I knew it would take several days to get the vehicle (dealer trade). So we went home and were excited, The next day I got a call Sorry the C-Max we agreed on had been sold by the other dealer, No worries !!! They found another one closer again due diligence I asked for the VIN and found the vehicle. The dealer had a pretty big discount I asked for that discount from Courtesy Again NO HAGGLING Courtesy did the dealer trade I had the Vehicle the next day and it took no more that 20 minutes to do paperwork and we were gone Oh ya I forgot the 0% interest rate for 60 months from ford credit and $2250.00 cash back OVERALL great experience thanks Courtesy Ford
"I will be Back"
"Courtesy helped with Trailer needs"
I had a Ford 2016 F150 small engine. My wife and I purchased a new Travel Trailer we took it out on it's maiden trip and discovered that the tow vehicle had just enough power to pull the rig with really nothing extra. I was uncomfortable with this. Talked with my guys at Courtesy we went over numbers and checked out tow rating with a larger engine. Found a good fit! Jedi was a super salesman knew the vehicle and spend extra time going over technical/computer setup with me. Very pleased.
"Excellent customer service"
This is the 2nd time we walked in and purchased 2 vehicles from this dealership. We by pass 2 dealerships to get to this one... because we appreciate the level of service
Great services excellent staff and rock solid. We love every aspect of our encounters with Courtesy Lincoln. We bought 2 vehicles 4 years ago. We came back last weekend and bought 2 more
"Great Dealership Would Reccomend!"
Had a very pleasant experience here. All employees were friendly and helpful and a pleasure to work with. They always assure that the customer is satisfied and went out of their way to make sure we were happy with everything. I would definitely recommend anyone to Courtesy Ford Lincoln