- My dream jeep
TYLER ASHLEY AND WISSLER MOTORS YOUR EXCELLENT AND COURTEOUS EXPERTISE WAS VERY MUCH APPRECIATED EVERYTHING WAS THROUGHLY EXPLAINED AND ALL QUESTIONS ANSWERED MADE IT VERY EASY FOR THE PURCHASE OF MY DREAM JEEP.THANK YOU!
"Information provided a little late"
1. Tell your customers about price of your extended warranty before they come in to do final paper work. I felt blindsided by this and forced to make a last minute costly decision
2. Provide customers with full tank of gas
"Professional and honest"
We had a very positive experience with Tyler Ashley. Thank you for being a great sales rep and helping us get the perfect car! We found the Jeep we were looking for and Tyler was able to answer all questions and concerns. The pricing was up-front, so not a lot of wiggle room, but this is the policy here, so when you see the price, that is about it, which is fair. We enjoyed working with Tyler and the staff and would come back again for another vehicle. Thank you. Mike Marra
"Tyler was wonderful!"
- Melissa K
I had been hunting for a larger car for a few weeks and had been shopping around meeting many different car salesmen. When I started talking to Tyler I immediately felt as ease and not pressured to purchase a car. In working with Tyler, I never felt pressured to buy a car or anything else. He was a pleasure to work with and I would recommend him to anyone!
" Service Dept "
I bought my 2017 jeep renegade in 9/2019 with 19,000 miles. When we bought the car, during first test run, the passenger side wheel showed low tire pressure. The sales people said they would check it. We left and came back 2nd day to try another test run. The alert of low tire pressure came up and the sales office said they will check and told us they had to plug the tire. I have had the car back recently for an oil change - nothing to do with tire.....but when I left Wissler the low tire pressure lite came on and my husband filled the tire with air. In two days the tire was flat. We took the car back and said all I had was an oil change and now the tire is leaking air. They serviced the tire and said they had to replug the tire. I left and in a week, the low tire pressure came on. Took it back and the service dept couldn't find anything. They removed the tire from the rim and reseated it thinking it wasn't sealing. Three days later, I have a flat tire. This car only has 20,000 miles on it. Used very little. I think I had a default rim or a bad tire when I bought the car and no one in service even mentioned this. I am going somewhere else to get two new tires up front (because you don't just buy one)….and it won't be at the service center. I have a five year warranty on the car and I know tires are not part of the warranty....but really. No offer to allow an adjustment for a new tire at all.
"Great experience easy to work with. "
After a bumpy start due to some confusion I reached out to Tyler and everything went very smooth from there. Ashley helped in the ease of our purchase. We had fun during the purchase process and appreciated the friendliness of everyone we dealt with. We’d do it again, even though Wissler is over an hour away from our home in MD.
I test drove several different cars and SUVs. Tyler was very knowledgeable of the vehicles. He explained the paperwork and different options thoroughly. Other employees I dealt with briefly also followed up with me to ensure everything went smoothly. Certainly recommend Wissler for future car seekers.
" Yellow Jeep"
- Patti S 1961
My experience with Wissler Motors was very pleasurable. Tyler was knowledgeable and very good at explaining everything. He was very accommodating to my work schedule and was timely for appointments. I love my new Jeep Renegade and Tyler made the process easy.
"Pleasant car buying experience"
No one likes going through the car buying process, but we recently bought a certified used vehicle at Wissler Motors and their no pressure sales staff was a pleasure to work with. Tyler Ashley was great to work with and did not pressure us at all. Their certified used vehicles come with a 10 year, 100,000 mile powertrain warranty that makes buying a used car a great deal.
My experience was excellent. Tyler was friendly and helpful. Made me fell like I was part of a family.There was no pressure to buy. He walked us through all the paper work and answered all our questions and concerns. The cars was all washed and ready for me when I got there. And he took care of the cars I was trading in.