"Attentive, quick, professional service "
I really don’t like buying cars. That said, our experience here was excellent and I would highly recommend this dealership. We were greeted quickly and in a friendly non-pushy way by Kyle Typher. He was extremely professional and listened to what we wanted. He followed up by phone and when we set up a second meeting he was ready to go and made the process smooth and painless. He was wonderful to work with. I have nothing but good things to say about this dealership. I’m glad we went there!
Kyle was awesome. Very relatable and fun to work with! Great teamwork throughout the staff. When Kyle was busy he had josh step in so we wouldn’t be waiting.
"Saved by Peter Munroe"
Bad experience was saved by Peter Munroe but still a very acrimonious process. We wanted the vehicle, the only 2018 Avalon hybrid on the lot. It was an imminent sale yet the process treated us like cattle getting us to market. Yes the sales agent is a fault but he’s a reflection of the management mentality the clearly pervaded Stevinson East on that Friday afternoon. We loved our 2015 Avalon which we leased from a dealership in Massachusetts ( Bristol Toyota) and we got treated with great respect , cordiality and professionalism. That obviously did not happen at Stevinson East on Friday August 9, 2018.
We do however thank Peter Munroe for his rescue on the morning of Saturday August 10.
Bob and Barbara Bibbo